Technical Support Engineer

Technical Support Engineer

Full-Time 30000 - 42000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Provide technical support to engineers and solve customer queries.
  • Company: Join a rapidly growing global business in the HVAC industry.
  • Benefits: Competitive salary, regular pay reviews, pension, and 25 days holiday.
  • Why this job: Kickstart your career with a supportive team and clear progression opportunities.
  • Qualifications: HVAC or Controls background and electrical qualifications preferred.
  • Other info: Enjoy a balanced work-life with reasonable hours and inspiring leadership.

The predicted salary is between 30000 - 42000 £ per year.

Are you looking for a job off the tools but keep being rejected for a lack of experience? Do you want to be home at a reasonable time each day? Do you like providing solutions to customers? If yes and you have a HVAC or Controls background, then please apply. This is an excellent opportunity working for a company who have grown year on year for the last 4 years. You will be part of a global business; this is an excellent opportunity for a Project Engineer / Service Engineer or Installation Engineer with a HVAC background.

Technical Support Engineers Package

  • 38K
  • Clear progression
  • Pay reviews every 6 months
  • Pension
  • 25 Days holiday

Duties

  • Provide technical support to Engineers over the phone and email
  • Focusing on business growth
  • Site visits

Requirements

  • Knowledge or exposure to HVAC Products or Controls
  • Electrical qualification
  • Worked as a Service Engineer, Project Engineer or similar
  • Keen to progress career and work with an inspirational line manager

Technical Support Engineer employer: TRS (Technical Recruitment Solutions)

Join a thriving global business that values your expertise and offers a supportive work culture. As a Technical Support Engineer, you'll enjoy competitive pay, clear progression paths, and regular pay reviews, all while working in a dynamic environment that prioritises employee growth and satisfaction. With 25 days of holiday and a pension plan, this role provides a perfect balance between professional development and personal well-being.
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Contact Detail:

TRS (Technical Recruitment Solutions) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Support Engineer

✨Tip Number 1

Network like a pro! Reach out to your connections in the HVAC industry and let them know you're on the hunt for a Technical Support Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Practice your pitch! When you get the chance to chat with potential employers, be ready to explain how your background as a Service Engineer or Project Engineer makes you the perfect fit for the role. Keep it concise and focus on how you can provide solutions to their customers.

✨Tip Number 3

Don’t underestimate the power of follow-ups! After an interview or networking event, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the position.

✨Tip Number 4

Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!

We think you need these skills to ace Technical Support Engineer

HVAC Knowledge
Controls Knowledge
Technical Support
Electrical Qualification
Customer Service Skills
Problem-Solving Skills
Communication Skills
Project Engineering Experience
Service Engineering Experience
Adaptability
Career Progression Mindset

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your HVAC or Controls background. We want to see how your experience aligns with the Technical Support Engineer role, so don’t be shy about showcasing relevant skills and projects!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing solutions to customers and how your previous roles have prepared you for this position. We love a good story!

Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in the past. We’re looking for someone who can think on their feet and provide effective support, so let us know how you’ve done that before!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!

How to prepare for a job interview at TRS (Technical Recruitment Solutions)

✨Know Your HVAC Basics

Brush up on your knowledge of HVAC systems and controls. Be ready to discuss specific products or technologies you've worked with, as this will show your understanding and passion for the field.

✨Showcase Problem-Solving Skills

Prepare examples of how you've solved technical issues in the past. Think about times when you provided solutions to customers or colleagues, as this will highlight your ability to support others effectively.

✨Ask Insightful Questions

Come prepared with questions about the company's growth and future projects. This shows your interest in the role and helps you understand how you can contribute to their success.

✨Demonstrate Your Career Ambitions

Express your eagerness to progress in your career. Talk about your goals and how this position aligns with them, as it will resonate well with the hiring manager looking for someone keen to grow.

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