At a Glance
- Tasks: Provide technical support to engineers and assist with HVAC solutions.
- Company: Join a rapidly growing global business with a supportive culture.
- Benefits: £38K salary, pay reviews every 6 months, 25 days holiday, and pension.
- Why this job: Perfect for those wanting to step off the tools and make a real impact.
- Qualifications: HVAC or Controls background with electrical qualifications preferred.
- Other info: Clear progression opportunities and an inspirational line manager await you.
The predicted salary is between 22800 - 42000 £ per year.
Are you looking for a job off the tools but keep being rejected for a lack of experience? Do you want to be home at a reasonable time each day? Do you like providing solutions to customers? If yes and you have a HVAC or Controls background, then please apply. This is an excellent opportunity working for a company who have grown year on year for the last 4 years. You will be part of a global business; this is an excellent opportunity for a Project Engineer / Service Engineer or Installation Engineer with a HVAC background.
Technical Support Engineers Package
- £38K
- Clear progression
- Pay reviews every 6 months
- Pension
- 25 Days holiday
Duties
- Provide technical support to Engineers over the phone and email
- Focusing on business growth
- Site visits
Technical Support Engineers Requirements
- Knowledge or exposure to HVAC Products or Controls
- Electrical qualification
- Worked as a Service Engineer, Project Engineer or similar
- Keen to progress career and work with an inspirational line manager
Technical Support Engineer in Surrey employer: TRS (Technical Recruitment Solutions)
Contact Detail:
TRS (Technical Recruitment Solutions) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer in Surrey
✨Tip Number 1
Network like a pro! Reach out to your connections in the HVAC and Controls industry. You never know who might have a lead on a Technical Support Engineer role or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get that chance to chat with potential employers, be ready to explain how your background as a Service Engineer or Project Engineer makes you the perfect fit for the role. Keep it concise and focused on solutions.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in the past. This will demonstrate your ability to provide technical support effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, we love seeing applications from enthusiastic folks like you!
We think you need these skills to ace Technical Support Engineer in Surrey
Some tips for your application 🫡
Show Off Your Experience: Even if you think your experience isn't enough, highlight any relevant skills or projects you've worked on. We want to see how your HVAC or Controls background can shine through in your application!
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Support Engineer role. Use keywords from the job description to show us you're a perfect fit for the team!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about why you want to join us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at TRS (Technical Recruitment Solutions)
✨Know Your HVAC Basics
Brush up on your knowledge of HVAC systems and controls. Be prepared to discuss specific products or technologies you've worked with, as this will show your familiarity and expertise in the field.
✨Showcase Problem-Solving Skills
Think of examples where you've successfully solved technical issues in the past. Be ready to explain your thought process and how you approached each problem, as this is crucial for a Technical Support Engineer role.
✨Prepare for Customer Interaction Scenarios
Since you'll be providing support over the phone and email, practice how you would handle different customer scenarios. Demonstrating your communication skills and ability to empathise with customers can set you apart.
✨Express Your Career Ambitions
Let them know you're keen to progress in your career. Discuss your goals and how you see yourself growing within the company. This shows that you're not just looking for a job, but a long-term opportunity.