At a Glance
- Tasks: Provide technical support for commercial HVAC and chiller solutions.
- Company: Leading manufacturer in HVAC solutions with a supportive team.
- Benefits: Competitive salary, hybrid work options, and comprehensive benefits.
- Other info: Join a growing team with great career advancement opportunities.
- Why this job: Utilise your technical skills to make a real difference in exciting projects.
- Qualifications: Experience in HVAC systems and strong customer support skills.
We're recruiting for a Technical Support Engineer to join a growing and well-supported team within a leading manufacturer of commercial HVAC and chiller solutions. This is an excellent opportunity for someone with a strong background in chillers, commercial air conditioning or applied HVAC systems who wants to utilise their technical expertise in a customer-facing, office-based environment.
Working alongside an experienced Technical Manager, you'll provide technical support across a broad range of commercial HVAC products, helping consultants, contractors and installation partners deliver successful projects.
The Role
- Provide technical support and product guidance across a range of commercial HVAC and chiller solutions.
- Support consultants, contractors, installers and internal sales teams throughout the project lifecycle.
- Assist with product selection, system design queries and application support.
- Act as a key technical contact for customers and partners.
What We're Looking For
You could currently be:
- A Technical Support Engineer
- Applications Engineer
- Product Support Engineer
- HVAC Design Engineer
- Commissioning Engineer looking to move off the tools
Experience Required
Knowledge of commercial chillers and HVAC systems.
Remote - IT support Engineer in Southampton employer: TRS (Technical Recruitment Solutions)
Join a dynamic and innovative team at a leading manufacturer of commercial HVAC and chiller solutions, where your technical expertise will be valued and nurtured. With a strong focus on employee growth, we offer hybrid working options, competitive salary packages, and a supportive work culture that encourages collaboration and professional development. Experience the unique advantage of working in a thriving industry while contributing to impactful projects alongside seasoned professionals.
Contact Details:
TRS (Technical Recruitment Solutions) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Remote - IT support Engineer in Southampton
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what TRS (Technical Recruitment Solutions) values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges TRS (Technical Recruitment Solutions) might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at TRS (Technical Recruitment Solutions)!
✨Direct Apply to TRS (Technical Recruitment Solutions)
Let's not forget to apply directly through the TRS (Technical Recruitment Solutions) website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Remote - IT support Engineer in Southampton
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at TRS (Technical Recruitment Solutions).
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at TRS (Technical Recruitment Solutions). Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at TRS (Technical Recruitment Solutions)
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
