IT Engineer

IT Engineer

Newcastle upon Tyne Full-Time 28800 - 48000 ÂŁ / year (est.) No home office possible
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TRS Staffing Solutions

At a Glance

  • Tasks: Manage IT operations and support across the West Europe region.
  • Company: Join a dynamic team in a leading construction firm.
  • Benefits: Competitive salary, travel opportunities, and professional development.
  • Why this job: Be the tech hero ensuring seamless IT service delivery.
  • Qualifications: Degree in IT or related field with 2-3 years of experience.
  • Other info: Exciting chance to grow your career in a supportive environment.

The predicted salary is between 28800 - 48000 ÂŁ per year.

Our client in Newcastle is looking for a IT Engineer to join the team on a two year fixed term contract. As the IT engineer you will be responsible for managing IT operations across the West Europe region, supporting local business functions, coordinating with central IT teams, and managing external vendors to ensure secure, reliable, and high-quality IT service delivery in line with corporate standards.

Key Responsibilities

Act as the primary technical contact for regional business users on IT-related matters

Deliver IT operations including user support, infrastructure, security, network management, procurement, and asset tracking

Collaborate with business stakeholders and IT teams to define system requirements and specifications

Manage second-level support operations across the region

Ensure uninterrupted IT service across all construction sites in the UK and Ireland

Core Competencies and Experience

Bachelor\’s degree in information technology, Computer Science, or a related field

2–3 years of experience in IT roles with increasing responsibility

Minimum 3 years in system administration and IT support

Strong communication and teamwork skills

Proven experience in IT service management and SLA monitoring

Analytical mindset with strong troubleshooting abilities

Self‐motivated, adaptable, and committed to continuous learning

Certifications such as Microsoft Certified : Azure Administrator Associate or MCSE are advantageous

Willingness to travel within the assigned region

Performance Indicators

Accuracy of project timelines and cost control

System and service availability

Speed of ticket resolution

Mean Time to Repair (MTTR) following failures

SLA breach frequency

User satisfaction measured by Net Promoter Score (NPS)

Response time based on ticket severity

Technical Qualifications

Hands‐on experience with Active Directory and Office 365 administration

Proficiency in managing users, groups, Group Policies, DNS, DHCP, and LDAP

Strong understanding of information security principles including access control, encryption, and patch management

Solid grasp of networking protocols and infrastructure : TCP / IP, routing, VLANs, firewalls, switches, wireless equipment

Experience with Microsoft SharePoint Online : document libraries, lists, permissions, and external access

Familiarity with Microsoft 365 services : Intune, OneDrive, Teams, Exchange Online

Ability to train and support users on systems and processes

Basic knowledge of Microsoft Power Platform (Power Apps, Power Automate)

Success Profile

Strong communication and technical skills

Ability to work under the guidance of the Regional IT Supervisor

Initiative, autonomy, and a collaborative approach to problem‐solving

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IT Engineer employer: TRS Staffing Solutions

Join a dynamic team in Newcastle as an IT Engineer, where you will play a crucial role in managing IT operations across the West Europe region. Our company fosters a collaborative work culture that prioritises employee growth and development, offering continuous learning opportunities and the chance to work with cutting-edge technology. With a commitment to high-quality service delivery and a supportive environment, we ensure that our employees thrive while making a meaningful impact in the IT landscape.
TRS Staffing Solutions

Contact Detail:

TRS Staffing Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Engineer

✨Tip Number 1

Network like a pro! Reach out to your connections in the IT field, especially those who might know about opportunities in Newcastle. Attend local tech meetups or online webinars to expand your circle and get your name out there.

✨Tip Number 2

Prepare for interviews by brushing up on your technical skills and understanding the company’s IT operations. We recommend practising common interview questions related to system administration and IT support to show you’re ready to tackle any challenge.

✨Tip Number 3

Showcase your problem-solving skills! During interviews, share specific examples of how you've resolved IT issues in the past. This will demonstrate your analytical mindset and troubleshooting abilities, which are key for the IT Engineer role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace IT Engineer

IT Operations Management
User Support
Infrastructure Management
Security Management
Network Management
Procurement
Asset Tracking
System Administration
IT Service Management
SLA Monitoring
Active Directory Administration
Office 365 Administration
Information Security Principles
Networking Protocols
Microsoft SharePoint Online

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the IT Engineer role. Highlight your relevant experience in IT operations, system administration, and any specific technologies mentioned in the job description. We want to see how your skills align with what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Don’t forget to mention your teamwork skills and any relevant certifications you hold.

Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled IT challenges in the past. We love candidates who can demonstrate an analytical mindset and strong troubleshooting abilities, so don’t hold back on sharing your success stories!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!

How to prepare for a job interview at TRS Staffing Solutions

✨Know Your Tech Inside Out

Make sure you brush up on your technical skills, especially around Active Directory, Office 365, and networking protocols. Be ready to discuss your hands-on experience and how you've tackled IT challenges in the past.

✨Showcase Your Communication Skills

As an IT Engineer, you'll need to communicate effectively with both technical teams and business users. Prepare examples of how you've successfully collaborated with different stakeholders to solve problems or implement solutions.

✨Demonstrate Your Problem-Solving Abilities

Be prepared to share specific instances where you've resolved IT issues quickly and efficiently. Highlight your analytical mindset and troubleshooting skills, as these are crucial for the role.

✨Understand the Company Culture

Research the company and its values before the interview. Tailor your responses to show how your personal values align with theirs, and express your commitment to continuous learning and adaptability in the fast-paced IT environment.

IT Engineer
TRS Staffing Solutions
Location: Newcastle upon Tyne
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