At a Glance
- Tasks: Manage IT operations and support across the West Europe region.
- Company: Join a dynamic team in a leading construction firm.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Why this job: Be the tech hero ensuring seamless IT service delivery.
- Qualifications: Degree in IT or related field with 2-3 years of experience.
- Other info: Exciting chance to grow your career in a supportive environment.
The predicted salary is between 28800 - 48000 ÂŁ per year.
Our client in Newcastle is looking for a IT Engineer to join the team on a two year fixed term contract. As the IT engineer you will be responsible for managing IT operations across the West Europe region, supporting local business functions, coordinating with central IT teams, and managing external vendors to ensure secure, reliable, and high-quality IT service delivery in line with corporate standards.
Key Responsibilities
Act as the primary technical contact for regional business users on IT-related matters
Deliver IT operations including user support, infrastructure, security, network management, procurement, and asset tracking
Collaborate with business stakeholders and IT teams to define system requirements and specifications
Manage second-level support operations across the region
Ensure uninterrupted IT service across all construction sites in the UK and Ireland
Core Competencies and Experience
Bachelor\âs degree in information technology, Computer Science, or a related field
2â3 years of experience in IT roles with increasing responsibility
Minimum 3 years in system administration and IT support
Strong communication and teamwork skills
Proven experience in IT service management and SLA monitoring
Analytical mindset with strong troubleshooting abilities
Selfâmotivated, adaptable, and committed to continuous learning
Certifications such as Microsoft Certified : Azure Administrator Associate or MCSE are advantageous
Willingness to travel within the assigned region
Performance Indicators
Accuracy of project timelines and cost control
System and service availability
Speed of ticket resolution
Mean Time to Repair (MTTR) following failures
SLA breach frequency
User satisfaction measured by Net Promoter Score (NPS)
Response time based on ticket severity
Technical Qualifications
Handsâon experience with Active Directory and Office 365 administration
Proficiency in managing users, groups, Group Policies, DNS, DHCP, and LDAP
Strong understanding of information security principles including access control, encryption, and patch management
Solid grasp of networking protocols and infrastructure : TCP / IP, routing, VLANs, firewalls, switches, wireless equipment
Experience with Microsoft SharePoint Online : document libraries, lists, permissions, and external access
Familiarity with Microsoft 365 services : Intune, OneDrive, Teams, Exchange Online
Ability to train and support users on systems and processes
Basic knowledge of Microsoft Power Platform (Power Apps, Power Automate)
Success Profile
Strong communication and technical skills
Ability to work under the guidance of the Regional IT Supervisor
Initiative, autonomy, and a collaborative approach to problemâsolving
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IT Engineer employer: TRS Staffing Solutions
Contact Detail:
TRS Staffing Solutions Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land IT Engineer
â¨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might know about opportunities in Newcastle. Attend local tech meetups or online webinars to expand your circle and get your name out there.
â¨Tip Number 2
Prepare for interviews by brushing up on your technical skills and understanding the companyâs IT operations. We recommend practising common interview questions related to system administration and IT support to show youâre ready to tackle any challenge.
â¨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've resolved IT issues in the past. This will demonstrate your analytical mindset and troubleshooting abilities, which are key for the IT Engineer role.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace IT Engineer
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the IT Engineer role. Highlight your relevant experience in IT operations, system administration, and any specific technologies mentioned in the job description. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Donât forget to mention your teamwork skills and any relevant certifications you hold.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled IT challenges in the past. We love candidates who can demonstrate an analytical mindset and strong troubleshooting abilities, so donât hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, it shows youâre keen on joining our team at StudySmarter!
How to prepare for a job interview at TRS Staffing Solutions
â¨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Active Directory, Office 365, and networking protocols. Be ready to discuss your hands-on experience and how you've tackled IT challenges in the past.
â¨Showcase Your Communication Skills
As an IT Engineer, you'll need to communicate effectively with both technical teams and business users. Prepare examples of how you've successfully collaborated with different stakeholders to solve problems or implement solutions.
â¨Demonstrate Your Problem-Solving Abilities
Be prepared to share specific instances where you've resolved IT issues quickly and efficiently. Highlight your analytical mindset and troubleshooting skills, as these are crucial for the role.
â¨Understand the Company Culture
Research the company and its values before the interview. Tailor your responses to show how your personal values align with theirs, and express your commitment to continuous learning and adaptability in the fast-paced IT environment.