Fiserv is seeking a VP, EMEA Operational Excellence to lead a large-scale operations function across 11 countries, ~1,400 people and annual volumes of 2.4 million calls, 1 million cases, and 4.1 million outbound contacts. The role covers capacity planning, service delivery, automation, data and insights, and governance, with responsibility for expense management and shaping the regional support model. You will lead senior teams and drive AI-enabled automation to improve productivity and
EMEA VP of Operational Excellence & Automation in Essex employer: TRS Recovery Services
TRS Recovery Services provides a collaborative work environment that encourages innovation and professional development. Employees have the opportunity to work on cutting-edge projects in the fintech industry, contributing to meaningful advancements in payment solutions.
