At a Glance
- Tasks: Service and repair cutting-edge medical diagnostics systems in various clinical environments.
- Company: Join a leading company in medical technology with a focus on innovation.
- Benefits: Earn up to £60,000 with bonuses, plus a company car and generous benefits.
- Other info: Dynamic role with opportunities for growth and development in the medical field.
- Why this job: Make a real difference in healthcare while working with advanced technology.
- Qualifications: Technical background in electronics or engineering with strong customer service skills.
The predicted salary is between 50000 - 50000 £ per year.
Salary & Benefits
- Basic Salary up to £50,000.
- Overall earnings £60,000+.
- Bonus 15%.
- £10 Per Day Lunch Allowance.
- Company Car.
- Pension, Healthcare, Life Insurance.
- Phone, Laptop, Holidays.
Role Overview
We are seeking a technically motivated and customer focused Field Service Engineer to join our team. The role involves service, installation, breakdown, repair and calibration of sophisticated laboratory diagnostics systems utilized within pathology departments, NHS laboratories and clinical chemistry environments, with additional support for flow cytometry, cell separation and diagnostics products located at customer sites.
Key Responsibilities
- Service, installation, troubleshooting, repair and calibration of laboratory diagnostics systems.
- Provide on-site support for flow cytometry, cell separation, and diagnostics products.
Qualifications & Experience
- Strong background in a field service or technical support role within electronics or electro-mechanical engineering.
- Experience is welcomed from a wide variety of backgrounds, including high-value electronics capital equipment, microscopy, cameras, lasers, x-ray security detection, ex-forces (weapons guidance, radar, avionics or biomedical engineering), medical device, biomedical engineering, pathology laboratory diagnostics and laboratory device.
- Minimum ONC/HNC level or above in electronics or another relevant technical discipline.
- Impeccable customer service skills and confidence in customer-facing environments.
On-Site Field Service Engineer – Medical Diagnostics Systems in Swindon employer: TRS Consulting
As an On-Site Field Service Engineer with us, you will be part of a dynamic team dedicated to advancing medical diagnostics systems in a supportive and innovative environment. We offer competitive salaries, comprehensive benefits including a company car, healthcare, and generous holiday allowances, alongside opportunities for professional growth and development within the healthcare sector. Our commitment to employee well-being and a collaborative work culture makes us an exceptional employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land On-Site Field Service Engineer – Medical Diagnostics Systems in Swindon
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door for that Field Service Engineer role.
✨Tip Number 3
Prepare for the technical interview by brushing up on your skills. Be ready to discuss your experience with diagnostics systems and troubleshooting. Show them you’re not just a techie, but also a problem-solver!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace On-Site Field Service Engineer – Medical Diagnostics Systems in Swindon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in field service or technical support roles. We want to see how your background aligns with the job description, so don’t be shy about showcasing your skills in electronics or electro-mechanical engineering!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your customer service skills make you a perfect fit for our team. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Technical Skills:In your application, be sure to mention any specific technical skills or experiences that relate to laboratory diagnostics systems or similar equipment. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company culture while you’re at it!
How to prepare for a job interview at TRS Consulting
✨Know Your Tech Inside Out
Make sure you brush up on the technical aspects of laboratory diagnostics systems. Be ready to discuss your experience with installation, troubleshooting, and repair. Familiarity with flow cytometry and cell separation will definitely give you an edge!
✨Show Off Your Customer Service Skills
Since this role is customer-facing, prepare examples that showcase your impeccable customer service skills. Think about times when you went above and beyond for a client or resolved a tricky situation. This will demonstrate your ability to handle real-world challenges.
✨Research the Company Culture
Get to know the company’s values and culture. Understanding their approach to customer service and teamwork can help you tailor your responses during the interview. It shows you’re genuinely interested in being part of their team.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team structure, ongoing training opportunities, or how success is measured in the role. It shows you’re engaged and thinking about your future with them.
