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For Companies At a Glance
- Tasks: Lead a team of engineers and build strong customer relationships in the imaging systems sector.
- Company: Join a respected supplier backed by a global technology group.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Why this job: Make an impact in a market-leading company focused on innovation and customer service.
- Qualifications: Experience in field service management and strong commercial skills required.
- Other info: Opportunity to work with cutting-edge technology and develop new revenue streams.
The predicted salary is between 36000 - 60000 £ per year.
The Company – Well respected supplier of sophisticated imaging systems supported by a truly multi-national 'blue-chip' technology group with representation in over 150 countries. Their commitment to investment in Research and Development is second to none in their industry, ensuring that they remain a market leader. At the core of their business lie product innovation, excellent customer service and good people.
The Role – This market leader now seeks to recruit a commercially astute Field Service Manager. The successful applicant will be responsible for:
- Managing a team of Field Service Engineers
- Building and nurturing all relationships with key customers
- Regularly attending meetings and providing customer care
- Ensuring the delivery of KPI’s set out in SLA’s, including resource utilisation, PPM delivery, team and customer satisfaction
- Financial delivery within set budgets
Your Background – To apply you should be able to demonstrate:
- Experience working as a Field Service Manager, Regional Service Manager, Field Service Supervisor or Team Leader
- Experience managing Service Engineers from any high technology capital equipment sector, including laboratory, medical, security, print press and printing, defence and radar, and all other high-value capital equipment sectors
- Commercial skills and business flair
- The ability to foster key relationships with customers
- The skills required to support and motivate your team of field service engineers, looking to develop new revenue streams and increase market share throughout a broad product portfolio offering the latest ‘cutting edge’ solutions in systems technology
Field Service Manager in Sheffield employer: TRS Consulting
Contact Detail:
TRS Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Manager in Sheffield
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can land you that Field Service Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their products and services, especially in imaging systems. We want to show them that you’re not just another candidate, but someone who genuinely cares about their mission and values.
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your experience managing teams and building customer relationships. We suggest rehearsing with a friend or in front of a mirror to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Field Service Manager in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Manager role. Highlight your experience managing teams and working with high-tech equipment, as this will show us you’re a great fit for the position.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and specific examples to demonstrate how you’ve met KPIs or improved customer satisfaction in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background aligns with our commitment to innovation and excellent customer service.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at TRS Consulting
✨Know Your Stuff
Make sure you’re well-versed in the company’s products and services, especially their imaging systems. Research their latest innovations and how they stand out in the market. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Leadership Skills
As a Field Service Manager, you'll need to manage a team effectively. Prepare examples of how you've successfully led teams in the past, focusing on your ability to motivate and support your engineers. Highlight any specific achievements related to team performance or customer satisfaction.
✨Build Rapport with Interviewers
Remember, this role is all about relationships. Practice building rapport during the interview by being personable and engaging. Ask insightful questions about the company culture and how they foster relationships with customers, showing that you value connection.
✨Prepare for KPI Discussions
Since the role involves delivering on KPIs and SLAs, be ready to discuss how you’ve managed these in previous roles. Bring specific examples of how you’ve ensured resource utilisation and customer satisfaction while staying within budget. This will demonstrate your commercial acumen.
