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For Companies At a Glance
- Tasks: Manage customer calls, prepare quotes, and support a busy field service team.
- Company: Leading manufacturer of advanced medical systems with a focus on innovation.
- Benefits: Competitive salary, Monday to Friday hours, and a supportive work environment.
- Why this job: Join a cutting-edge company making a real difference in healthcare technology.
- Qualifications: Experience in service administration and strong Microsoft Office skills required.
- Other info: Dynamic role with opportunities for growth in a tech-driven industry.
The predicted salary is between 22000 - 30000 £ per year.
Basic Salary £26,000 to £30,000 Depending on Experience
Monday to Friday, 9 am to 5 pm
The Role - Service Administrator, Medical Devices
You will be responsible for:
- Processing customer calls and responding to customer queries
- Preparing quotes
- Generating purchase orders
- Sourcing spare parts
- Stock management
- Administration duties associated with a busy field service team
- Booking returns to head office for service
- Communicating with management as required to ensure optimal service levels are maintained
Your Background - Service Administrator, Medical Devices
To apply you should be able to demonstrate the following:
- Previous service administration experience
- Good working knowledge of Microsoft Office
- Good numeracy skills
- Self motivated and have excellent interpersonal skills
- Perform well under pressure and be confident dealing with both external and internal clients at all levels
The Company – Service Administrator, Medical Devices
Leading manufacturer of technically advanced medical systems. Trusted by scientific and healthcare professionals to deliver ‘best in class' product solutions across their key markets, which include life science research and drug discovery, medical systems and semiconductor manufacture. Operates at the forefront of technology and innovation, with an unrelenting commitment to research and development, world class manufacturing facilities and the recruitment of good people central to their future success.
Service Administrator, Medical Devices employer: TRS Consulting
Contact Detail:
TRS Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator, Medical Devices
✨Tip Number 1
Get to know the company! Research their products and values so you can show genuine interest during your interview. This will help us stand out as a candidate who truly understands what they do.
✨Tip Number 2
Practice your communication skills. Since you'll be dealing with both internal and external clients, being able to articulate your thoughts clearly is key. We recommend doing mock interviews with friends or using online resources to sharpen those skills.
✨Tip Number 3
Showcase your organisational skills! As a Service Administrator, you'll need to juggle multiple tasks. Prepare examples of how you've managed similar responsibilities in the past to impress your interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Service Administrator, Medical Devices
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous service administration experience and relevant skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your Microsoft Office prowess and numeracy skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Service Administrator role. Share specific examples of how you've handled customer queries or managed stock in the past – we love a good story!
Show Off Your Interpersonal Skills: In this role, you'll be dealing with both internal and external clients, so let us know about your excellent interpersonal skills. Mention any experiences where you’ve successfully communicated with different stakeholders or resolved conflicts.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at TRS Consulting
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of medical devices and service administration. Familiarise yourself with common customer queries and how to handle them. This will show that you're proactive and ready to tackle the role head-on.
✨Show Off Your Skills
Be prepared to discuss your experience with Microsoft Office and any relevant software. Bring examples of how you've used these tools in previous roles, especially in processing orders or managing stock. This will demonstrate your technical competence and readiness for the job.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Focus on answering questions about your interpersonal skills and how you handle pressure. This will help you articulate your thoughts clearly and confidently during the actual interview.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company and the role. Inquire about their approach to customer service or how they manage their field service team. This shows your genuine interest and helps you assess if the company is the right fit for you.
