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- Tasks: Support customers with PACS technical issues via email and phone.
- Company: Join a global leader in medical software systems with a strong reputation.
- Benefits: Enjoy a competitive salary, bonus, hybrid work, and extensive training opportunities.
- Why this job: Be part of a team that values innovation, customer care, and personal development.
- Qualifications: Experience in PACS support or NHS IT roles is essential.
- Other info: This role offers genuine career progression in a thriving industry.
PACS Technical Support Engineer, IT Healthcare Systems Basic Salary £45,000 to £50,000 10% Bonus Benefits Package Genuine Opportunities for Excellent Training and Career Progression * An excellent opportunity for a PACS Administrator or PACS Technical Support Specialist to join a global market leader of Medical Software Systems * ** Hybrid role with two days per week in the office ** PACS Technical Support Engineer, IT Healthcare Systems Following continued growth this market-leading organisation now seeks to recruit a customer focused PACS Technical Support Engineer. In this rewarding role the successful applicant will be responsible for: Managing customer relationships and resolving all PACS technical support issues Providing support via email or phone Working with key healthcare informatics and medical imaging customers Ensuring that customer satisfaction is achieved and maintained PACS Technical Support Engineer, IT Healthcare Systems To be considered for this role you should be able to demonstrate one of the following backgrounds: PACS Technical Support Engineer PACS Administrator PACS Application Specialist NHS IT Support or NHS IT Engineering background PACS Technical Support Engineer, IT Healthcare Systems Leader in healthcare and a well respected medical equipment and medical device software systems provider Impressive portfolio of products and fully integrated medical systems incorporates all aspects of the healthcare informatics sector and includes medical imaging software systems Their success is based upon a commitment to world leading design facilities, outstanding product innovation, excellent customer care and the recruitment and development of talented IT specialists They have a huge training budget and up to 10% of your time can be spent on personal development This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or employment business
PACS Technical Support Engineer, IT Healthcare Systems employer: TRS Consulting
Contact Detail:
TRS Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PACS Technical Support Engineer, IT Healthcare Systems
✨Tip Number 1
Familiarize yourself with the latest trends and technologies in PACS and medical imaging. This knowledge will not only help you during the interview but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with professionals in the healthcare IT sector, especially those who work with PACS systems. Attend industry events or join online forums to connect with potential colleagues and learn more about the company culture.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully resolved technical issues in previous roles. Highlight your customer service skills and ability to manage relationships effectively, as these are crucial for this position.
✨Tip Number 4
Research the company’s products and services thoroughly. Understanding their portfolio will allow you to ask insightful questions during the interview and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace PACS Technical Support Engineer, IT Healthcare Systems
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the PACS Technical Support Engineer position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience you have in PACS support, administration, or related IT roles within healthcare. Use specific examples to demonstrate your expertise.
Showcase Customer Focus: Since the role involves managing customer relationships, highlight your customer service skills. Provide examples of how you've successfully resolved technical issues for clients in the past.
Tailor Your Application: Customize your CV and cover letter to reflect the language and requirements mentioned in the job description. This shows that you are genuinely interested in the position and understand what the company is looking for.
How to prepare for a job interview at TRS Consulting
✨Understand PACS Systems
Make sure you have a solid understanding of PACS (Picture Archiving and Communication System) and its functionalities. Be prepared to discuss your experience with PACS, including any specific software you've worked with and how you've resolved technical issues in the past.
✨Showcase Customer Focus
Since this role emphasizes customer relationships, be ready to share examples of how you've successfully managed customer support situations. Highlight your communication skills and your ability to maintain customer satisfaction even in challenging scenarios.
✨Highlight Relevant Experience
Tailor your responses to reflect your background as a PACS Administrator or Technical Support Specialist. Discuss specific projects or roles where you provided IT support in healthcare settings, especially within NHS environments if applicable.
✨Emphasize Continuous Learning
With a strong focus on training and personal development, express your enthusiasm for ongoing learning. Mention any relevant certifications or courses you've completed, and discuss how you plan to continue developing your skills in the field.
