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- Tasks: Help customers with PACS technical issues and ensure their satisfaction.
- Company: Join a global leader in medical software systems with a strong reputation.
- Benefits: Enjoy a competitive salary, bonus, and excellent training opportunities.
- Why this job: Be part of a rewarding role that impacts healthcare positively.
- Qualifications: Experience in PACS support or NHS IT is essential.
- Other info: This is a hybrid role with two days in the office.
PACS Technical Support Engineer, IT Healthcare Systems Basic Salary £45,000 to £50,000 10% Bonus Benefits Package Genuine Opportunities for Excellent Training and Career Progression * An excellent opportunity for a PACS Administrator or PACS Technical Support Specialist to join a global market leader of Medical Software Systems * ** Hybrid role with two days per week in the office ** PACS Technical Support Engineer, IT Healthcare Systems Following continued growth this market-leading organisation now seeks to recruit a customer focused PACS Technical Support Engineer. In this rewarding role the successful applicant will be responsible for: Managing customer relationships and resolving all PACS technical support issues Providing support via email or phone Working with key healthcare informatics and medical imaging customers Ensuring that customer satisfaction is achieved and maintained PACS Technical Support Engineer, IT Healthcare Systems To be considered for this role you should be able to demonstrate one of the following backgrounds: PACS Technical Support Engineer PACS Administrator PACS Application Specialist NHS IT Support or NHS IT Engineering background PACS Technical Support Engineer, IT Healthcare Systems Leader in healthcare and a well respected medical equipment and medical device software systems provider Impressive portfolio of products and fully integrated medical systems incorporates all aspects of the healthcare informatics sector and includes medical imaging software systems Their success is based upon a commitment to world leading design facilities, outstanding product innovation, excellent customer care and the recruitment and development of talented IT specialists They have a huge training budget and up to 10% of your time can be spent on personal development This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or employment business
PACS Technical Support Engineer, IT Healthcare Systems employer: TRS Consulting
Contact Detail:
TRS Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PACS Technical Support Engineer, IT Healthcare Systems
✨Tip Number 1
Familiarize yourself with the latest trends and technologies in PACS and medical imaging. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with professionals in the healthcare IT sector, especially those who work with PACS systems. Attend industry conferences or webinars to make connections that could lead to job opportunities.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully resolved technical issues or improved customer satisfaction in previous roles. Real-life examples can set you apart from other candidates.
✨Tip Number 4
Research the company’s products and services thoroughly. Understanding their offerings will allow you to tailor your conversation during the interview and show how you can contribute to their success.
We think you need these skills to ace PACS Technical Support Engineer, IT Healthcare Systems
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of a PACS Technical Support Engineer. Tailor your application to highlight relevant experience in managing customer relationships and resolving technical issues.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous roles as a PACS Administrator or Technical Support Specialist. Include specific examples of how you've successfully supported customers and resolved technical problems.
Showcase Communication Skills: Since this role involves providing support via email and phone, demonstrate your strong communication skills. Use clear and concise language in your application to reflect your ability to convey technical information effectively.
Express Enthusiasm for Healthcare Technology: Convey your passion for healthcare technology and your desire to contribute to customer satisfaction in the medical imaging field. This can set you apart from other candidates who may not express the same level of interest.
How to prepare for a job interview at TRS Consulting
✨Understand PACS Systems
Make sure you have a solid understanding of PACS (Picture Archiving and Communication System) and its functionalities. Be prepared to discuss your experience with PACS systems, including any specific software you've worked with.
✨Showcase Customer Relationship Skills
Since this role emphasizes managing customer relationships, be ready to share examples of how you've successfully resolved technical issues for clients in the past. Highlight your communication skills and ability to maintain customer satisfaction.
✨Prepare for Technical Questions
Expect technical questions related to IT healthcare systems and PACS support. Brush up on common troubleshooting scenarios and be ready to explain your thought process when resolving issues.
✨Demonstrate Adaptability
This position is hybrid, so emphasize your ability to work both independently and collaboratively. Share experiences where you've adapted to changing environments or worked effectively in a team setting.
