At a Glance
- Tasks: Provide technical support for medical diagnostic analysers and troubleshoot issues via phone and video calls.
- Company: Join a respected leader in medical diagnostics, trusted by healthcare professionals.
- Benefits: Earn £43,500 with a competitive salary, bonus, and excellent benefits package.
- Other info: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Make a real difference in healthcare while working in a hybrid role.
- Qualifications: Background in engineering or electronics; training provided for all applicants.
The predicted salary is between 31500 - 38500 £ per year.
Overall Earnings £43,500
Basic Salary £37,500
Bonus £6,000
Excellent Benefits Package
A hybrid working role with the option of two days a week from home and three in the office
Hours are 37.5 per week, Monday – Friday
The Role – Technical Support Engineer, Medical Pathology Analysers
This market leader seeks to recruit a technically motivated and customer focused Technical Support Engineer, responsible for:
- Providing technical support and first line technical fixes via telephone and by using connectivity tools
- Supporting customers with technical issues on a range of medical diagnostic analysers
- Guiding users through troubleshooting via phone and video calls
- Escalating unresolved technical issues to the Field Service Engineering team
Your Background – Technical Support Engineer, Medical Pathology Analysers
To succeed in this exciting role, you must be able to demonstrate:
- A competent background in a service engineering capacity gained within any high value capital equipment environment
- Applications are encouraged from engineers with a broad range of backgrounds, including laboratory device, medical device, pharmaceutical device, ex forces engineers (medical & dental, weapons systems, radar) and a wide range of other electronic or electro-mechanical from other sectors
- A qualification in engineering, electronics or a science based subject to a minimum of ONC level
- Applicants are welcome from field service engineers from a broad base of sectors, as full and comprehensive product training will be provided
The Company – Technical Support Engineer, Medical Pathology Analysers
- Well respected supplier of sophisticated medical diagnostics systems, trusted by healthcare professionals to accurately diagnose and test patients for a wide range of medical conditions and diseases
- This instantly recognisable brand leader supplies a wide range of innovative diagnostic based laboratory and medical systems to the healthcare sector, and offers 'best in class' solutions across their range of products.
Technical Support Engineer, Medical Pathology Analysers in Milton employer: TRS Consulting
TRS Consulting offers an exceptional work environment for Mechanical Field Service Engineers, providing extensive training and career progression within a leading manufacturer of respiratory equipment. With a strong focus on customer service and teamwork, employees benefit from a supportive culture that values innovation and professional growth, all while working in a dynamic global setting.
