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- Tasks: Manage customer relationships and resolve technical support issues in medical imaging.
- Company: Join a global leader in Medical Software Systems with a focus on innovation.
- Benefits: Enjoy a competitive salary, company car, bonuses, and excellent benefits.
- Why this job: This role offers genuine career progression and the chance to make a real impact in healthcare.
- Qualifications: Strong background in IT field service, database administration, or technical support required.
- Other info: Home-based role with site visits; flexibility in work schedule.
The predicted salary is between 28000 - 42000 £ per year.
IT Field Service Engineer, Medical PACS Systems ***Windows / Linux / SQL*** *** A home-based role covering the South East and the surrounding area, generally involving site visits on Tuesday, Wednesday and Thursday and home working on Monday and Friday *** Basic Salary £35,000 to £45,000 Company Car or Car Allowance 10% Bonus £6,000 Standby Allowance Overtime Excellent Benefits Package Genuine Opportunities for Career Progression **Excellent opportunities for IT Field Service Engineers or IT Technical Specialists with experience of Windows, Linux and SQL to join a global market leader of Medical Software Systems** The Role – IT Field Service Engineer, Medical PACS Systems Following continued growth this market-leading organisation now seeks to recruit a customer focused IT Field Service Engineer. In this rewarding role the successful applicant will be responsible for: Managing customer relationships and resolving all Windows, Linux, SQL, server workstations and connectivity technical support issues with key healthcare informatics and medical imaging customers Ensuring that customer satisfaction is achieved and maintained Your Background – IT Field Service Engineer, Medical PACS Systems To be considered for this role you should have: A strong background in an IT field service engineer, IT database administration or IT technical support role Experience of one or more of the following technologies: Windows, Linux, SQL, DICOM, HL7, server support, advanced technologies and front and back end support. The Company – IT Field Service Engineer, Medical PACS Systems Leader in healthcare and a well respected medical equipment and medical device software systems provider Impressive portfolio of products and fully integrated medical systems incorporates all aspects of the healthcare informatics sector and includes medical imaging software systems Offering ‘best in class’ solutions across a wide range of technologies Their success is based upon a commitment to world leading design facilities, outstanding product innovation, excellent customer care and the recruitment and development of talented IT specialists This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or employment business
IT Field Service Engineer, Medical PACS Systems employer: TRS Consulting
Contact Detail:
TRS Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Field Service Engineer, Medical PACS Systems
✨Tip Number 1
Familiarize yourself with the specific medical PACS systems and software that the company uses. Understanding their products will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your experience with Windows, Linux, and SQL in your conversations. Be prepared to discuss specific scenarios where you've successfully resolved technical issues, as this will showcase your problem-solving skills.
✨Tip Number 3
Since this role involves managing customer relationships, practice articulating how you've effectively communicated with clients in past roles. Share examples of how you've maintained customer satisfaction, especially in challenging situations.
✨Tip Number 4
Research the company’s culture and values. Being able to align your personal values with theirs can make a strong impression and show that you're not just looking for any job, but specifically want to be part of their team.
We think you need these skills to ace IT Field Service Engineer, Medical PACS Systems
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the IT Field Service Engineer position. Highlight the key responsibilities and required skills, such as experience with Windows, Linux, and SQL, to tailor your application accordingly.
Tailor Your CV: Customize your CV to emphasize relevant experience in IT field service, database administration, or technical support. Use specific examples that demonstrate your ability to manage customer relationships and resolve technical issues.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your experience with medical software systems and how you can contribute to customer satisfaction and technical support.
Highlight Career Progression: In your application, express your interest in career progression opportunities within the company. Mention any relevant certifications or training that align with the company's growth and your professional development.
How to prepare for a job interview at TRS Consulting
✨Show Your Technical Skills
Make sure to highlight your experience with Windows, Linux, and SQL during the interview. Be prepared to discuss specific scenarios where you successfully resolved technical issues, as this will demonstrate your expertise in managing customer relationships and technical support.
✨Understand the Company’s Products
Research the medical PACS systems that the company offers. Familiarize yourself with their features and benefits, as well as any recent developments in the field. This knowledge will help you engage in meaningful conversations and show your genuine interest in the role.
✨Prepare for Customer Interaction Questions
Since the role involves managing customer relationships, be ready to answer questions about how you handle difficult situations or dissatisfied customers. Use the STAR method (Situation, Task, Action, Result) to structure your responses and provide clear examples of your problem-solving skills.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, opportunities for career progression, or how success is measured in the role. This shows that you are proactive and genuinely interested in contributing to the company's success.
