Field Service Manager

Field Service Manager

Full-Time 60000 - 70000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team of Field Service Engineers and build strong customer relationships.
  • Company: Join a global tech giant in the Imaging Systems sector.
  • Benefits: Enjoy a competitive salary, car allowance, pension, and healthcare.
  • Why this job: Make an impact in a market-leading company focused on innovation and customer service.
  • Qualifications: Experience in field service management and strong commercial skills required.
  • Other info: Dynamic role with opportunities for career growth in a supportive environment.

The predicted salary is between 60000 - 70000 £ per year.

An excellent opportunity for experienced Field Service Managers, Regional Service Managers, Field Service Supervisors or Team Leaders from any high value capital equipment sector to join a global technology giant in the Imaging Systems marketplace.

The Company:

  • Well respected supplier of sophisticated imaging systems
  • Supported by a truly multi-national 'blue-chip' technology group with representation in over 150 countries
  • Their commitment to investment in Research and Development is second to none in their industry, ensuring that they remain a market leader
  • At the core of their business lie product innovation, excellent customer service and good people

The Role:

  • Managing a team of Field Service Engineers
  • Building and nurturing all relationships with key customers
  • Regularly attending meetings and providing customer care
  • Ensuring the delivery of KPI’s set out in SLA’s, including resource utilisation, PPM delivery, team and customer satisfaction
  • Financial delivery within set budgets

Your Background:

  • Experience working as a Field Service Manager, Regional Service Manager, Field Service Supervisor or Team Leader
  • Experience managing Service Engineers from any high technology capital equipment sector, including laboratory, medical, security, print press and printing, defence and radar, and all other high-value capital equipment sectors
  • Commercial skills and business flair
  • The ability to foster key relationships with customers
  • The skills required to support and motivate your team of field service engineers, looking to develop new revenue streams and increase market share throughout a broad product portfolio offering the latest ‘cutting edge’ solutions in systems technology

Field Service Manager employer: TRS Consulting

Join a globally respected technology giant in the Imaging Systems sector, where innovation and customer service are at the heart of our operations. With a competitive salary, comprehensive benefits package, and a strong commitment to employee development, we foster a collaborative work culture that empowers our Field Service Managers to excel and grow within a dynamic environment. Located in Sheffield & South Yorkshire, this role offers the unique opportunity to be part of a multi-national team dedicated to delivering cutting-edge solutions while nurturing key customer relationships.
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Contact Detail:

TRS Consulting Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Field Service Manager role. You never know who might have the inside scoop on an opportunity!

✨Tip Number 2

Prepare for interviews by researching the company and its products. Understand their imaging systems and think about how your experience aligns with their needs. This will help you stand out as someone who’s genuinely interested and knowledgeable.

✨Tip Number 3

Showcase your leadership skills! Be ready to discuss how you’ve managed teams and built relationships with customers in your previous roles. Use specific examples to illustrate your ability to drive results and foster a positive team environment.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that Field Service Manager position!

We think you need these skills to ace Field Service Manager

Team Management
Customer Relationship Management
KPI Management
Budget Management
Commercial Acumen
Field Service Engineering
Motivational Skills
Revenue Development
Market Share Growth
Communication Skills
Problem-Solving Skills
Technical Knowledge in Imaging Systems
Adaptability to High Technology Sectors

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Field Service Manager role. Highlight your experience managing teams and working with high-value capital equipment. We want to see how your background aligns with our needs!

Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve met KPIs or improved customer satisfaction in previous roles. This helps us see the impact you've made.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills can benefit us. Keep it concise but engaging – we love a good story!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, plus you’ll get all the latest updates on your application status directly from us!

How to prepare for a job interview at TRS Consulting

✨Know Your Stuff

Make sure you’re well-versed in the specifics of imaging systems and the technology behind them. Brush up on your knowledge about the company’s products and recent innovations, as this will show your genuine interest and help you stand out.

✨Showcase Your Leadership Skills

As a Field Service Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or improved performance metrics. This will highlight your leadership flair.

✨Build Rapport with Interviewers

Remember, it’s not just about answering questions; it’s about building relationships. Engage with your interviewers by asking insightful questions about their team dynamics and customer relationships. This shows you’re not only interested in the role but also in how you can contribute positively.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and commercial acumen. Think of situations where you had to meet KPIs or manage customer expectations under pressure. Practising these scenarios will help you articulate your thought process clearly during the interview.

Field Service Manager
TRS Consulting
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