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For Companies At a Glance
- Tasks: As a Field Service Engineer, you'll troubleshoot and repair advanced medical diagnostic systems.
- Company: Join a leading global supplier of innovative medical and laboratory equipment.
- Benefits: Enjoy a competitive salary, car allowance, bonus, private healthcare, and 25 days holiday.
- Why this job: Be part of a dynamic team focused on innovation and excellent customer service in healthcare.
- Qualifications: Experience in field service or technical support with a background in electronics is essential.
- Other info: Full product training provided; all backgrounds in relevant fields are encouraged to apply.
The predicted salary is between 42000 - 56000 £ per year.
Basic Salary £49,000
Car Allowance £7,200
Bonus £6,000
Pension
Income Protection
Life Insurance
Private Healthcare
25 Days Holiday Plus Bank Holidays
Full Product Training
The Role - Field Service Engineer, Medical Diagnostic Systems
Following expansion, they seek to recruit a technically motivated and customer focused Field Service Engineer responsible for:
- The service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems utilised within pathology departments, NHS laboratories and clinical chemistry environments.
- Visiting customer sites and providing customers with valuable solutions for troubleshooting.
- Liaising with a whole host of external customer contacts, including laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories.
Your Background - Field Service Engineer, Medical Diagnostic Systems
To succeed in this exciting role, you must be able to demonstrate:
- A competent background as a field service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics.
- You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic / electro-mechanical capital equipment.
- Full product training will be provided, so whatever your background in field service and customer support, your application will be considered.
The Company - Field Service Engineer, Medical Diagnostic Systems
My client is part of one of the largest medical and laboratory equipment suppliers in the world. This instantly recognisable brand leader supplies a wide range of innovative diagnostic based laboratory systems to the healthcare sector and offers 'best in class' solutions across their range of products and systems. Supported by a truly multi-national 'blue-chip' technology group, their commitment to investment in research and development is second to none in their industry, ensuring that they remain a market leader. At the core of their business lie product innovation, excellent customer service and good people.
Field Service Engineer, Medical Diagnostic Systems employer: TRS Consulting
Contact Detail:
TRS Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer, Medical Diagnostic Systems
✨Tip Number 1
Familiarise yourself with the latest medical diagnostic systems and technologies. Understanding the specific equipment you'll be working with will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 2
Network with professionals in the medical diagnostics field. Attend industry events or join relevant online forums to connect with current Field Service Engineers. This can provide you with insider knowledge about the role and potentially lead to job referrals.
✨Tip Number 3
Prepare for technical interviews by brushing up on your troubleshooting skills. Be ready to discuss specific scenarios where you've successfully resolved issues with high-value capital equipment, as this will demonstrate your problem-solving abilities.
✨Tip Number 4
Research the company thoroughly. Understand their products, values, and recent developments in the medical diagnostics sector. This knowledge will help you tailor your conversations and show genuine interest during interviews.
We think you need these skills to ace Field Service Engineer, Medical Diagnostic Systems
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a field service engineer or technical support engineer. Emphasise any work with medical diagnostic systems or high-value capital equipment, as this will resonate with the employer.
Craft a Compelling Cover Letter: Write a cover letter that showcases your technical skills and customer-focused approach. Mention specific examples of how you've successfully resolved issues in previous roles, particularly in medical or laboratory environments.
Highlight Relevant Qualifications: Clearly list your qualifications in electronics and any other relevant certifications. If you have experience with diagnostic systems or similar technologies, make sure to include that information prominently.
Show Enthusiasm for Training: Express your eagerness to undergo full product training. Highlight your adaptability and willingness to learn new systems, which is crucial for this role, especially if your background differs from the typical candidate.
How to prepare for a job interview at TRS Consulting
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to medical diagnostic systems. Be prepared to discuss your experience with high-value capital equipment and any relevant qualifications in electronics.
✨Showcase Your Customer Service Skills
As a Field Service Engineer, you'll be interacting with various customers. Highlight your customer service experience and how you've successfully resolved issues in the past, especially in a technical context.
✨Research the Company
Familiarise yourself with the company’s products and their position in the market. Understanding their commitment to innovation and customer service will help you align your answers with their values during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of examples from your past experiences where you successfully diagnosed and repaired equipment or provided solutions under pressure.
