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For Companies At a Glance
- Tasks: Join us as a Field Service Engineer, solving technical challenges in medical diagnostics.
- Company: Be part of a leading global supplier of innovative laboratory systems in healthcare.
- Benefits: Enjoy a competitive salary, company car, bonus, healthcare, and pension.
- Why this job: Make a real impact in healthcare while receiving full product training and support.
- Qualifications: Experience in field service or technical support with a background in electronics is essential.
- Other info: This role offers the chance to work with cutting-edge technology in a dynamic environment.
The predicted salary is between 30000 - 70000 £ per year.
Basic Salary GBP50,000
Company Car
10% Bonus
Healthcare
Pension
Full Product Training
The Role - Field Service Engineer, Laboratory Diagnostic Systems
Following expansion, they seek to recruit a technically motivated and customer focused Field Service Engineer responsible for:
- The service and breakdown repair on a wide range of sophisticated medical and laboratory diagnostics systems utilised within pathology departments, NHS laboratories and clinical chemistry environments.
- Visiting customer sites and providing customers with valuable solutions for troubleshooting.
- Liaising with a whole host of external customer contacts, including laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories.
Your Background - Field Service Engineer, Laboratory Diagnostic Systems
To succeed in this exciting role, you must be able to demonstrate:
- A competent background as a field service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics.
- You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic / electro-mechanical capital equipment.
- Full product training will be provided, so whatever your background in field service and customer support, your application will be considered.
The Company - Field Service Engineer, Laboratory Diagnostic Systems
My client is part of one of the largest medical and laboratory equipment suppliers in the world. This instantly recognisable brand leader supplies a wide range of innovative diagnostic based laboratory systems to the healthcare sector and offers 'best in class' solutions across their range of products and systems. Supported by a truly multi-national 'blue-chip' technology group, their commitment to investment in research and development is second to none in their industry, ensuring that they remain a market leader. At the core of their business lie product innovation, excellent customer service and good people.
Field Service Engineer, Laboratory Diagnostic Systems employer: TRS Consulting
Contact Detail:
TRS Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer, Laboratory Diagnostic Systems
✨Tip Number 1
Familiarise yourself with the specific laboratory diagnostic systems that the company uses. Understanding their products and services will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the field of medical and laboratory diagnostics. Attend industry events or join relevant online forums to connect with current Field Service Engineers. This can provide you with insider knowledge and potentially valuable referrals.
✨Tip Number 3
Prepare to discuss your troubleshooting skills in detail. Be ready to share specific examples of how you've resolved technical issues in the past, especially with high-value capital equipment, as this is crucial for the role.
✨Tip Number 4
Research the company's commitment to innovation and customer service. Being able to articulate how your values align with theirs can set you apart from other candidates and show that you're a good cultural fit.
We think you need these skills to ace Field Service Engineer, Laboratory Diagnostic Systems
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a field service engineer or technical support engineer. Emphasise any work you've done with high-value capital equipment, especially in medical or laboratory settings.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your technical skills and customer-focused approach, particularly in troubleshooting and providing solutions.
Highlight Relevant Qualifications: Clearly state your qualifications in electronics and any additional certifications related to diagnostic systems or medical devices. This will help you stand out as a candidate who meets the job requirements.
Showcase Soft Skills: Since the role involves liaising with various external contacts, highlight your communication and interpersonal skills. Provide examples of how you've successfully interacted with customers or colleagues in previous roles.
How to prepare for a job interview at TRS Consulting
✨Showcase Your Technical Expertise
Make sure to highlight your background as a field service engineer or technical support engineer. Discuss specific experiences with high-value capital equipment and any relevant qualifications in electronics, as this will demonstrate your capability to handle the sophisticated medical and laboratory diagnostic systems.
✨Emphasise Customer Focus
Since the role involves liaising with laboratory managers and technicians, it's crucial to showcase your customer service skills. Prepare examples of how you've successfully resolved customer issues in the past, particularly in high-pressure situations.
✨Research the Company
Familiarise yourself with the company’s products and their commitment to innovation in the healthcare sector. Understanding their market position and recent developments can help you tailor your responses and show genuine interest during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Be ready to discuss how you would approach troubleshooting a breakdown in a laboratory setting. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
