Customer Service Engineer (Systems) in Derby

Customer Service Engineer (Systems) in Derby

Derby Full-Time 35000 - 40000 € / year (est.) No home office possible
TRS Consulting

At a Glance

  • Tasks: Service and maintain advanced x-ray systems in hospitals and healthcare centres.
  • Company: Join a global leader in healthcare with a commitment to innovation.
  • Benefits: Competitive salary, overtime, bonus, car allowance, pension, and healthcare.
  • Other info: Full training provided and opportunities for career progression.
  • Why this job: Make a real difference in healthcare while developing your technical skills.
  • Qualifications: HNC level or above in electronics; experience with medical equipment preferred.

The predicted salary is between 35000 - 40000 € per year.

Field Service Engineer - Medical X Ray Systems

~ Basic £35,000 to £40,000 ~ Overtime ~ 10% Bonus ~ Car or Car Allowance of £6,600 ~ Pension ~ Healthcare ~ Full and Comprehensive Manufacturers based Product Training

The Role - Field Service Engineer

You will be responsible for the service, repair, breakdown and maintenance of their range of highly advanced x-ray systems located at hospitals and healthcare centres.

Your Background - Field Service Engineer

  • Experience of repairing high-value capital equipment
  • Qualified to HNC level or above in electronics or another relevant technical discipline
  • Background in medical, laboratory, scientific, biomedical, pathology laboratory diagnostics, medical imaging, surgical systems, sterilisation or associated healthcare equipment
  • Impeccable customer service skills and a confident and professional manner in customer facing environments
  • Flexible approach with the positive determination to seize opportunities and resolve complex challenges through successful constructive resolutions

The Company - Field Service Engineer

Global leader in healthcare and a highly respected manufacturer of medical imaging systems. Their success is based upon a commitment to world leading manufacturing facilities, outstanding product innovation, excellent customer care and the recruitment and development of good people. You will be joining a national team of engineers who take great pride in their work and who aim to build upon long term relationships with customers. Full product training on a range of medical imaging systems will be provided through engineer mentoring and manufacturer training courses. For those with the desire, there are opportunities to progress your career into more technical specialist roles.

Customer Service Engineer (Systems) in Derby employer: TRS Consulting

As a global leader in healthcare, this company offers an exceptional work environment for Customer Service Engineers, characterised by a strong commitment to employee development and innovation. With comprehensive training on advanced medical imaging systems, competitive benefits including a generous salary, overtime, and healthcare, as well as a supportive team culture that values long-term customer relationships, this role provides meaningful opportunities for professional growth and job satisfaction.

TRS Consulting

Contact Detail:

TRS Consulting Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Customer Service Engineer (Systems) in Derby

Tip Number 1

Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your customer service skills! Since this role is all about interacting with clients, think of scenarios where you can demonstrate your problem-solving abilities and how you handle tough situations with a smile.

Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Customer Service Engineer (Systems) in Derby

Field Service Engineering
Repair of High-Value Capital Equipment
HNC Level Qualification in Electronics or Relevant Technical Discipline
Medical Imaging Systems Knowledge
Customer Service Skills
Problem-Solving Skills
Flexibility and Adaptability

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience with high-value capital equipment and any relevant qualifications. We want to see how your background in medical or scientific fields aligns with the role!

Show Off Your Customer Service Skills:Since impeccable customer service is key, include examples of how you've successfully handled customer interactions. We love seeing candidates who can communicate confidently and professionally!

Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you're a great fit for the Field Service Engineer role.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at TRS Consulting

Know Your Stuff

Make sure you brush up on your technical knowledge related to medical imaging systems. Be prepared to discuss your experience with high-value capital equipment and any relevant qualifications, like your HNC in electronics. This will show that you’re not just a people person but also technically savvy.

Showcase Your Customer Service Skills

Since impeccable customer service is key for this role, think of examples where you've gone above and beyond for a customer. Prepare to share stories that highlight your professional manner and how you’ve resolved complex challenges in a customer-facing environment.

Be Flexible and Positive

The company values a flexible approach, so be ready to discuss how you adapt to changing situations. Share instances where your positive determination helped you seize opportunities or overcome obstacles. This will demonstrate that you align with their culture of constructive resolutions.

Ask Insightful Questions

Prepare some thoughtful questions about the company’s product training and career progression opportunities. This shows your genuine interest in the role and helps you understand how you can grow within the company. Plus, it gives you a chance to engage with the interviewer on a deeper level.