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- Tasks: Lead a team of Field Service Engineers and build strong customer relationships.
- Company: Join a global tech giant in the Imaging Systems sector.
- Benefits: Enjoy a competitive salary, car allowance, pension, and healthcare.
- Why this job: Make an impact in a market-leading company focused on innovation and customer service.
- Qualifications: Experience in field service management and strong commercial skills required.
- Other info: Dynamic role with opportunities for career growth in a supportive environment.
The predicted salary is between 60000 - 70000 £ per year.
An excellent opportunity for experienced Field Service Managers, Regional Service Managers, Field Service Supervisors or Team Leaders from any high value capital equipment sector to join a global technology giant in the Imaging Systems marketplace.
The Company:
- Well respected supplier of sophisticated imaging systems
- Supported by a truly multi-national 'blue-chip' technology group with representation in over 150 countries
- Their commitment to investment in Research and Development is second to none in their industry, ensuring that they remain a market leader
- At the core of their business lie product innovation, excellent customer service and good people
The Role:
- Managing a team of Field Service Engineers
- Building and nurturing all relationships with key customers
- Regularly attending meetings and providing customer care
- Ensuring the delivery of KPI’s set out in SLA’s, including resource utilisation, PPM delivery, team and customer satisfaction
- Financial delivery within set budgets
Your Background:
- Experience working as a Field Service Manager, Regional Service Manager, Field Service Supervisor or Team Leader
- Experience managing Service Engineers from any high technology capital equipment sector, including laboratory, medical, security, print press and printing, defence and radar, and all other high-value capital equipment sectors
- Commercial skills and business flair
- The ability to foster key relationships with customers
- The skills required to support and motivate your team of field service engineers, looking to develop new revenue streams and increase market share throughout a broad product portfolio offering the latest ‘cutting edge’ solutions in systems technology
Field Service Manager in Birmingham employer: TRS Consulting
Contact Detail:
TRS Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Manager in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their values and how they operate. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. This will help you get comfortable with common questions and refine your responses, making you more confident when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Field Service Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Manager role. Highlight your experience in managing teams and working with high-value capital equipment. We want to see how your background aligns with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve met KPIs or improved customer satisfaction. This helps us see the impact you've made in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your skills can benefit us. Keep it concise but engaging – we love a good story!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at TRS Consulting
✨Know Your Stuff
Make sure you’re well-versed in the specifics of imaging systems and the high-value capital equipment sector. Brush up on the latest technologies and trends in the industry, as this will show your passion and commitment to the role.
✨Showcase Your Leadership Skills
As a Field Service Manager, you'll be leading a team of engineers. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated them and achieved KPIs. This will demonstrate your ability to foster relationships and drive performance.
✨Understand Customer Care
Customer satisfaction is key in this role. Be ready to discuss how you've built and maintained strong customer relationships in previous positions. Highlight any specific strategies you used to ensure customer care and satisfaction.
✨Financial Acumen is Key
Since financial delivery within set budgets is part of the job, come prepared with examples of how you've managed budgets or improved financial performance in your previous roles. This will show that you have the commercial skills needed for the position.
