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- Tasks: Support customers with PACS technical issues via email and phone.
- Company: Join a global leader in Medical Software Systems with a strong reputation.
- Benefits: Enjoy a competitive salary, bonus, hybrid work, and excellent training opportunities.
- Why this job: Be part of a rewarding role that enhances healthcare through technology.
- Qualifications: Experience in PACS support, administration, or NHS IT is essential.
- Other info: This role offers genuine career progression in a growing company.
The predicted salary is between 45000 - 50000 £ per year.
PACS Technical Support Engineer, IT Healthcare Systems
- Basic Salary £45,000 to £50,000
- 10% Bonus
- Benefits Package
- Genuine Opportunities for Excellent Training and Career Progression
* An excellent opportunity for a PACS Administrator or PACS Technical Support Specialist to join a global market leader of Medical Software Systems *
** Hybrid role with two days per week in the office **
Following continued growth, this market-leading organisation now seeks to recruit a customer-focused PACS Technical Support Engineer. In this rewarding role, the successful applicant will be responsible for:
- Managing customer relationships and resolving all PACS technical support issues
- Providing support via email or phone
- Working with key healthcare informatics and medical imaging customers
- Ensuring that customer satisfaction is achieved and maintained
To be considered for this role, you should be able to demonstrate one of the following backgrounds:
- PACS Technical Support Engineer
- PACS Administrator
- PACS Application Specialist
- NHS IT Support or NHS IT Engineering background
This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and/or employment business.
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PACS Technical Support Engineer, IT Healthcare Systems employer: TRS Consulting (UK) Ltd
Contact Detail:
TRS Consulting (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PACS Technical Support Engineer, IT Healthcare Systems
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in PACS and medical imaging. This will not only help you during interviews but also show your genuine interest in the field.
✨Tip Number 2
Network with professionals in the healthcare IT sector, especially those who work with PACS systems. Attend relevant conferences or webinars to make connections that could lead to job opportunities.
✨Tip Number 3
Prepare to discuss specific scenarios where you've successfully resolved technical issues in a customer-focused environment. Real-life examples can demonstrate your problem-solving skills effectively.
✨Tip Number 4
Research the company’s products and services thoroughly. Understanding their offerings will allow you to tailor your conversations and show how you can contribute to their success.
We think you need these skills to ace PACS Technical Support Engineer, IT Healthcare Systems
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a PACS Technical Support Engineer. Highlight your experience in managing customer relationships and resolving technical issues related to PACS.
Tailor Your CV: Make sure your CV reflects relevant experience, especially if you have worked as a PACS Administrator or in NHS IT support. Use keywords from the job description to align your skills with what the company is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare technology and your customer-focused approach. Mention specific examples of how you've successfully resolved technical issues in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at TRS Consulting (UK) Ltd
✨Understand PACS Systems
Make sure you have a solid understanding of PACS (Picture Archiving and Communication System) and its functionalities. Brush up on how it integrates with healthcare informatics and medical imaging, as this knowledge will be crucial during your interview.
✨Showcase Customer Service Skills
Since the role involves managing customer relationships, be prepared to discuss your experience in customer service. Highlight specific examples where you've successfully resolved technical issues and maintained customer satisfaction.
✨Prepare for Technical Questions
Expect technical questions related to PACS support and troubleshooting. Review common issues that users face and think about how you would approach solving them. This will demonstrate your problem-solving skills and technical expertise.
✨Research the Company
Familiarise yourself with the company’s products and services, especially their medical software systems. Understanding their market position and recent developments can help you tailor your responses and show genuine interest in the role.
