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For Companies At a Glance
- Tasks: Lead a team of Field Service Engineers and build strong customer relationships.
- Company: Join a global tech giant in the Imaging Systems sector.
- Benefits: Enjoy a competitive salary, car allowance, pension, and healthcare.
- Why this job: Be part of a market leader focused on innovation and excellent service.
- Qualifications: Experience in field service management and strong commercial skills required.
- Other info: Dynamic role with opportunities for career growth in a supportive environment.
The predicted salary is between 60000 - 75000 £ per year.
An excellent opportunity for experienced Field Service Managers, Regional Service Managers, Field Service Supervisors or Team Leaders from any high value capital equipment sector to join a global technology giant in the Imaging Systems marketplace.
The Company
- Well respected supplier of sophisticated imaging systems
- Supported by a truly multi-national 'blue-chip' technology group with representation in over 150 countries
- Their commitment to investment in Research and Development is second to none in their industry, ensuring that they remain a market leader
- At the core of their business lie product innovation, excellent customer service and good people
The Role
This market leader now seeks to recruit a commercially astute Field Service Manager. The successful applicant will be responsible for:
- Managing a team of Field Service Engineers
- Building and nurturing all relationships with key customers
- Regularly attending meetings and providing customer care
- Ensuring the delivery of KPI’s set out in SLA’s, including resource utilisation, PPM delivery, team and customer satisfaction
- Financial delivery within set budgets
Your Background
To apply you should be able to demonstrate:
- Experience working as a Field Service Manager, Regional Service Manager, Field Service Supervisor or Team Leader
- Experience managing Service Engineers from any high technology capital equipment sector, including laboratory, medical, security, print press and printing, defence and radar, and all other high-value capital equipment sectors
- Commercial skills and business flair
- The ability to foster key relationships with customers
- The skills required to support and motivate your team of field service engineers, looking to develop new revenue streams and increase market share throughout a broad product portfolio offering the latest ‘cutting edge’ solutions in systems technology
This vacancy is being advertised by TRS Consulting Services Limited. The services advertised by TRS Consulting Services Limited are those of an employment agency and / or employment business.
Field Service Manager in Newcastle upon Tyne employer: TRS Consulting Services Limited
Contact Detail:
TRS Consulting Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Manager in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their values and how they operate. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your experience managing teams and building customer relationships, as these are key for the Field Service Manager role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Field Service Manager in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Manager role. Highlight your experience in managing teams and working with high-value capital equipment. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your commercial skills and ability to build relationships with customers. Let us know why you're the perfect fit for our team at StudySmarter.
Showcase Your Achievements: Don’t just list your responsibilities; highlight your achievements! Use specific examples of how you’ve met KPIs or improved customer satisfaction. We love seeing quantifiable results that demonstrate your impact.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at TRS Consulting Services Limited
✨Know Your Stuff
Make sure you understand the company’s products and services, especially in the imaging systems sector. Brush up on any recent innovations or technologies they’ve introduced. This shows your genuine interest and helps you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Field Service Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated them and achieved KPIs. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Build Rapport with Interviewers
Remember, interviews are a two-way street! Engage with your interviewers by asking insightful questions about their team dynamics and customer relationships. This not only shows your interest but also helps you gauge if the company culture is a good fit for you.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of specific situations where you had to resolve conflicts or improve service delivery, and be ready to discuss the outcomes.
