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For Companies At a Glance
- Tasks: Join us as a Medical Field Service Engineer, servicing cutting-edge lab diagnostics equipment.
- Company: Work for a globally recognised leader in clinical laboratory diagnostics systems.
- Benefits: Enjoy a competitive salary, bonus, company car, and excellent benefits package.
- Why this job: Be part of a dynamic team innovating healthcare solutions that make a real impact.
- Qualifications: A background in electronic or electro-mechanical engineering is essential; science qualifications preferred.
- Other info: Full product training provided with opportunities for career progression.
The predicted salary is between 44000 - 52000 £ per year.
Medical Field Service Engineer, Clinical Diagnostics Systems
South Birmingham, Worcester, Cheltenham, Gloucester, Kidderminster, Redditch, Bromsgrove, Solihull and Coventry
- Basic Salary Up To £48K
- Car Allowance £8K
- Bonus £5K
- Healthcare
- Pension
- Full Product Training
The Role
Following expansion, they seek to recruit a technically motivated and customer focused Medical Field Service Engineer responsible for:
- The service and breakdown repair on a wide range of sophisticated medical and laboratory clinical diagnostics systems, utilised within pathology departments, NHS laboratories and clinical chemistry environments
- Visiting customer sites and provide customers with valuable solutions for troubleshooting
- Liaising with a whole host of external customer contacts, including laboratory managers and laboratory technicians from within the NHS and a range of private independent scientific organisations and laboratories
Your Background
To succeed in this exciting role, you must be able to demonstrate:
- A competent background as a field service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics
- You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre‑press, printing or high value electronic / electro‑mechanical capital equipment
- Full product training will be provided, so whatever your background in field service and customer support, your application will be considered
The Company
- My client is part of one of the largest medical and laboratory equipment suppliers in the world
- This instantly recognisable brand leader supplies a wide range of innovative diagnostic based laboratory systems to the healthcare sector and offers \’best in class\’ solutions across their range of products and systems
- Supported by a truly multi‑national \’blue‑chip\’ technology group, their commitment to investment in research and development is second to none in their industry, ensuring that they remain a market leader
- At the core of their business lie product innovation, excellent customer service and good people
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Medical Field Service Engineer, Clinical Diagnostics employer: TRS Consulting Services Limited
Contact Detail:
TRS Consulting Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Field Service Engineer, Clinical Diagnostics
✨Tip Number 1
Familiarise yourself with the specific medical laboratory diagnostics systems that the company offers. Understanding their products and how they function will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the medical field service engineering sector. Attend industry events or join relevant online forums to connect with current employees or others in similar roles, as they can provide valuable insights and potentially refer you.
✨Tip Number 3
Prepare for technical questions by brushing up on your knowledge of electronic and electro-mechanical systems. Be ready to discuss your previous experiences with high-value capital equipment and how they relate to the responsibilities of this role.
✨Tip Number 4
Showcase your customer service skills during the interview process. As a Field Service Engineer, you'll be interacting with healthcare professionals, so emphasising your ability to communicate effectively and resolve issues will set you apart from other candidates.
We think you need these skills to ace Medical Field Service Engineer, Clinical Diagnostics
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in electronic or electro-mechanical service engineering. Emphasise any work you've done with high-value capital equipment, particularly in medical or laboratory settings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the medical field and your technical skills. Mention specific experiences that relate to the role, such as servicing medical diagnostic systems or working in clinical environments.
Highlight Relevant Qualifications: If you have qualifications in engineering, electronics, or science-based subjects, make sure these are clearly stated in your application. This will demonstrate your suitability for the technical aspects of the role.
Showcase Customer Focus: Since the role requires a customer-focused approach, include examples in your application where you've successfully interacted with clients or provided excellent customer service in previous positions.
How to prepare for a job interview at TRS Consulting Services Limited
✨Showcase Your Technical Skills
Make sure to highlight your experience with electronic or electro-mechanical systems during the interview. Be prepared to discuss specific projects or challenges you've faced in previous roles, especially those related to high-value capital equipment.
✨Demonstrate Customer Focus
Since the role involves working closely with healthcare professionals, it's crucial to convey your customer service skills. Share examples of how you've successfully interacted with clients or resolved issues in a previous position.
✨Research the Company
Familiarise yourself with the company's products and their impact on clinical diagnostics. Understanding their commitment to innovation and customer service will help you align your answers with their values during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world situations. Think of scenarios where you had to troubleshoot equipment or manage a breakdown, and be ready to explain your thought process and actions taken.
