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- Tasks: Lead a team of Field Service Engineers and build strong customer relationships.
- Company: Well-respected supplier of advanced imaging systems with global reach.
- Benefits: Competitive salary, car allowance, pension, healthcare, and excellent benefits package.
- Why this job: Join a market leader and drive innovation in cutting-edge technology.
- Qualifications: Experience in field service management and strong commercial skills required.
- Other info: Dynamic role with opportunities for professional growth and development.
The predicted salary is between 60000 - 75000 £ per year.
Location: Derby & East Midlands
Benefits:
- Basic Salary £60,000 to £75,000
- Car / Car Allowance
- Pension
- Healthcare
- Excellent Benefits Package
About the Company:
Well respected supplier of sophisticated imaging systems. Supported by a truly multi‑national 'blue‑chip' technology group with representation in over 150 countries. Their commitment to investment in Research and Development is second to none in their industry, ensuring that they remain a market leader. At the core of their business lie product innovation, excellent customer service and good people.
Role:
This market leader now seeks to recruit a commercially astute Field Service Manager. The successful applicant will be responsible for:
- Managing a team of Field Service Engineers
- Building and nurturing all relationships with key customers
- Regularly attending meetings and providing customer care
- Ensuring the delivery of KPI's set out in SLA's, including resource utilisation, PPM delivery, team and customer satisfaction
- Financial delivery within set budgets
Qualifications:
To apply you should be able to demonstrate:
- Experience working as a Field Service Manager, Regional Service Manager, Field Service Supervisor or Team Leader
- Experience managing Service Engineers from any high technology capital equipment sector, including laboratory, medical, security, print press and printing, defence and radar, and all other high‑value capital equipment sectors
- Commercial skills and business flair
- The ability to foster key relationships with customers
- The skills required to support and motivate your team of field service engineers, looking to develop new revenue streams and increase market share throughout a broad product portfolio offering the latest 'cutting edge' solutions in systems technology
Field Service Manager in Derby employer: TRS Consulting Services Limited
Contact Detail:
TRS Consulting Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Manager in Derby
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy to reach out to current employees at companies you’re interested in. You never know who might help you land that Field Service Manager role!
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their products, values, and recent developments. This will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their success.
✨Tip Number 3
Showcase your leadership skills! As a Field Service Manager, you’ll need to motivate and manage a team. Be ready to share examples of how you’ve successfully led teams in the past and how you plan to foster relationships with customers and engineers alike.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications and updates!
We think you need these skills to ace Field Service Manager in Derby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Manager role. Highlight your experience managing teams and working with high-tech equipment. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've built relationships with customers and delivered on KPIs in previous positions.
Showcase Your Commercial Skills: Don’t forget to highlight your commercial acumen! We’re looking for someone who can demonstrate business flair and the ability to develop new revenue streams. Make sure to include relevant achievements in your application.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at TRS Consulting Services Limited
✨Know Your Stuff
Make sure you’re well-versed in the company’s products and services, especially their imaging systems. Research their latest innovations and be ready to discuss how your experience aligns with their technology and customer service ethos.
✨Showcase Your Leadership Skills
As a Field Service Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to fostering relationships and achieving KPIs.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and commercial acumen. Think of specific situations where you’ve had to manage customer expectations or resolve conflicts, and be ready to explain your thought process and outcomes.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the company's future projects or how they measure success in customer satisfaction. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.