We are working with a successful and growing womenswear fashion brand looking for a commercially driven Senior Online Merchandiser to join their dynamic ecommerce team. This is a fantastic opportunity to take ownership of online merchandising, maximise sales performance and enhance the customer journey across multiple international websites. Working closely with the Head of Online Trading, you will play a key role in driving conversion, optimising product visibility and delivering an engaging, seamless shopping experience.
Key Responsibilities
Take ownership of day-to-day online merchandising, ensuring an engaging and commercially effective customer journey from landing page through to checkout
Drive key ecommerce KPIs including gross and net sales, conversion, average order value (AOV) and units per transaction (UPT)
Manage website content, product information, stock accuracy, homepage updates, navigation, sorting, filtering and SEO with a mobile-first approach
Analyse weekly trading performance, identifying trends and opportunities through week-on-week and year-on-year reporting
Work closely with marketing, graphics and ecommerce teams to deliver successful online campaigns and consistent brand presentation
Optimise product listing pages, product detail pages and personalised recommendations to maximise conversion and sales
Lead A/B testing initiatives and identify improvements to website functionality, customer experience and commercial performance
Collaborate with operations, customer services and warehouse teams on stock availability, allocations, digital projects and smooth online operations
Person Specification
Experience in online merchandising or ecommerce within a fast-paced retail environment, ideally womenswear fashion
Strong commercial awareness with a proven understanding of online trading, conversion optimisation and ecommerce KPIs
Highly proficient in Salesforce Commerce Cloud, Google Analytics, advanced Excel and Google Sheets
Excellent analytical, organisational and communication skills with exceptional attention to detail
Proactive, self-motivated and passionate about fashion ecommerce, with the ability to manage multiple priorities and thrive in a fast-paced environment
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Senior Online Merchandiser in London employer: TRP Recruitment
Join a dynamic and fast-paced fashion business that values creativity and innovation, making it an excellent employer for those passionate about the industry. With a supportive work culture that encourages collaboration and personal growth, employees benefit from opportunities to enhance their skills while contributing to exciting wholesale and digital marketplace initiatives. Located in a vibrant area, this role offers a unique chance to be part of a team that thrives on data-driven decision-making and a shared love for fashion.
