At a Glance
- Tasks: Manage orderbooks and collaborate with teams to enhance customer service.
- Company: Leading fashion company expanding in the DACH region.
- Benefits: Competitive salary, dynamic work environment, and growth opportunities.
- Other info: Perfect for detail-oriented individuals passionate about customer service.
- Why this job: Join a vibrant team and make a difference in customer experience.
- Qualifications: B2B experience, fluency in German, and strong Excel skills.
The predicted salary is between 30000 - 40000 £ per year.
TRP RECRUITMENT is seeking a Sales Operations & Customer Service Executive to support their growth in the DACH region. Ideal candidates will have strong B2B experience and fluency in German.
Your role involves managing orderbooks, collaborating with various teams, and ensuring excellent customer service. The position requires excellent Excel skills, strong attention to detail, and a passion for customer service. This is a great opportunity to work in a leading fashion company.
DACH Sales Ops & Customer Experience Lead - German employer: TRP Recruitment
At TRP RECRUITMENT, we pride ourselves on fostering a dynamic and inclusive work culture that values collaboration and innovation. As a leading fashion company in the DACH region, we offer our employees exceptional growth opportunities, comprehensive training, and a supportive environment that encourages professional development. Join us to be part of a passionate team dedicated to delivering outstanding customer experiences while enjoying the benefits of working in a vibrant industry.
StudySmarter Expert Advice🤫
We think this is how you could land DACH Sales Ops & Customer Experience Lead - German
✨Tip Number 1
Network like a pro! Reach out to people in the DACH region, especially those in sales ops and customer experience roles. Use LinkedIn to connect and engage with them; you never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by practising common questions related to B2B sales and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Show off your Excel skills! Create a portfolio that highlights your data management abilities. This could be a simple project showcasing how you've used Excel to improve processes or customer service in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace DACH Sales Ops & Customer Experience Lead - German
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your B2B experience and any relevant skills, especially in Excel. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our team. Keep it engaging and personal – we love to see your personality!
Showcase Your Attention to Detail:In this role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, so show us you care!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at TRP Recruitment
✨Know Your Numbers
Brush up on your Excel skills before the interview. Be ready to discuss how you've used data to drive sales or improve customer service in previous roles. This will show that you can handle the analytical side of the job.
✨Showcase Your B2B Experience
Prepare specific examples from your past B2B experiences that highlight your ability to manage orderbooks and collaborate with teams. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Customer Service Passion
Demonstrate your passion for customer service by sharing stories where you went above and beyond for a client. This will resonate well with the company’s focus on excellent customer experience.
✨Fluent in German? Prove It!
Since fluency in German is crucial, be prepared to switch to German during the interview. Practice common phrases and industry-specific vocabulary to ensure you can communicate effectively and confidently.
