At a Glance
- Tasks: Manage key retail accounts and build strong relationships with top UK retailers.
- Company: Join a successful supplier in menswear, womenswear, childrenswear, babywear, and homeware.
- Benefits: Competitive salary, travel opportunities, and a dynamic work environment.
- Other info: Flexible working with regular customer meetings and excellent career growth potential.
- Why this job: Be the face of the brand and drive product success in a vibrant industry.
- Qualifications: Experience in account management or retail buying is essential.
The predicted salary is between 40000 - 50000 £ per year.
Account Manager - Menswear, Womenswear, Childrenswear, Babywear & Homeware
We have an exciting opportunity for an experienced Account Manager to join a highly successful supplier of menswear, womenswear, childrenswear, babywear and homeware, working with some of the UK's leading high street retailers.
In this customer-facing role, you'll be responsible for managing key retail accounts, building strong, long-term relationships and ensuring products are delivered seamlessly from initial brief through to final delivery.
Working closely with customers' buying and design teams, you'll also collaborate internally with the Senior Account Manager, Managing Director and Design team to deliver commercially successful product ranges.
As this position involves regular face-to-face meetings with key customers, the role will primarily be based in the North East of England, with 1-2 days per week spent at the company's Hertfordshire office.
This role would suit someone with previous Account Management experience within a supplier or retail environment, or a retail Buying background looking to move into an account management position.
Main Responsibilities will include
- Manage and grow key customer accounts, developing strong, long-lasting relationships.
- Act as the primary point of contact for customers, delivering an exceptional level of service.
- Work closely with the Senior Account Manager, Managing Director and Design team to translate customer briefs into successful product ranges.
- Manage the product development process from concept through to delivery, ensuring deadlines and customer expectations are consistently met.
- Attend regular customer meetings, presenting new product developments and range proposals where required.
- Identify opportunities to expand existing accounts and support wider business growth initiatives.
- Liaise with internal departments to ensure products are developed, sourced and delivered efficiently.
- Monitor customer performance, market trends and competitor activity, sharing key insights with the wider business.
- Maintain accurate account administration and ensure clear communication throughout the product lifecycle.
Person Specification
- Previous experience as an Account Manager within a supplier or retail environment.
- A background in retail Buying would be highly advantageous.
- Experience working with major UK high street retailers is desirable.
- Excellent relationship-building, communication and presentation skills.
- Commercially minded with strong negotiation and influencing abilities.
- Highly organised, with the ability to manage multiple projects and priorities simultaneously.
- Self-motivated, proactive and able to work independently while contributing to a collaborative team environment.
- Flexible and willing to travel regularly to customer meetings.
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Account Manager North West England employer: TRP Recruitment
Join a leading global fashion business as a Senior Graphic Designer, where creativity and innovation are at the forefront of our dynamic team. Based in Central London with hybrid working options, we offer a supportive work culture that encourages fresh ideas and personal growth while collaborating on high-profile brands. This role not only allows you to express your creative flair but also provides real opportunities for career progression in an exciting and fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager North West England
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like TRP Recruitment, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like TRP Recruitment!
We think you need these skills to ace Account Manager North West England
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at TRP Recruitment, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at TRP Recruitment and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show TRP Recruitment that you’re ready to jump in and contribute right away!
How to prepare for a job interview at TRP Recruitment
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
