At a Glance
- Tasks: Manage orderbooks, ensure accuracy, and support customer experience in a dynamic fashion environment.
- Company: Global leader in the fashion industry with premium brands.
- Benefits: Competitive salary, growth opportunities, and a vibrant team culture.
- Other info: Exciting role with opportunities for training and career advancement.
- Why this job: Join a passionate team and elevate customer experiences in a stylish industry.
- Qualifications: B2B experience, strong communication skills, and proficiency in Microsoft Office.
The predicted salary is between 31500 - 38500 £ per year.
A global leader in the fashion industry, this company brings together a portfolio of premium, market-leading brands known for quality, innovation, and timeless design.
As they continue to strengthen their presence across Europe, they are seeking a Sales Operations & Customer Service Executive -
DACH
, to support their growth, elevate the customer experience, and ensure seamless operational excellence across the region.
You must have B2B experience.
Main Responsibilities Will Include
- Produce and manage orderbooks, ensuring accuracy and alignment with customer needs and business targets.
- Enter and maintain customer data, including orders, pricing, part numbers, and VAS.
- Collaborate with Sales, Logistics, Operations, and the warehouse to resolve issues and ensure smooth, timely order processing and shipments.
- Analyse orderbooks, communicate challenges to customers and sales, and support order allocation.
- Build strong relationships with internal and external customers, providing support on pricing, credits, invoices, and recurring issues.
- Monitor key performance metrics, attend training, and assist with additional duties or projects as needed.
Person Specifications
- Excellent working knowledge of Microsoft Office, in particular, Excel
- STYLEman experience is desirable, but not essential
- Excellent communication and organisational skills
- Passionate about customer service
- Excellent verbal and written communication skills
- #J-18808-Ljbffr
Sales Operations & Customer Service Executive - DACH in London employer: TRP Recruitment ltd
Join a dynamic and innovative team as a Senior Soft Wovens Designer, where your creativity will thrive in a fast-paced environment. Our company fosters a collaborative work culture that values mentorship and professional growth, providing you with the opportunity to lead and inspire junior designers while developing trend-led collections for key accounts. With a commitment to employee development and a focus on commercial success, this role offers a unique chance to advance your career in a supportive and ambitious setting.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations & Customer Service Executive - DACH in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Operations & Customer Service Executive - DACH at TRP Recruitment ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including TRP Recruitment ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Operations & Customer Service Executive - DACH. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Operations & Customer Service Executive - DACH in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for TRP Recruitment ltd:When writing your cover letter, make sure to tailor your message specifically for TRP Recruitment ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at TRP Recruitment ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show TRP Recruitment ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show TRP Recruitment ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with TRP Recruitment ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
