At a Glance
- Tasks: Manage orders and customer data while ensuring smooth operations for a leading fashion brand.
- Company: Join a top fashion brand with a focus on customer service and operational excellence.
- Benefits: Competitive salary, training opportunities, and a dynamic work environment.
- Other info: Great opportunity for career growth in a supportive atmosphere.
- Why this job: Be part of a vibrant team that values detail and customer satisfaction.
- Qualifications: 1-2 years office experience and strong Excel skills required.
The predicted salary is between 25200 - 30800 £ per year.
Sales Operations & Customer Service Executive - Amazon Account
Join a leading fashion brand!
We're looking for a detail-oriented, organised professional with strong Excel skills to manage orders, maintain customer data, and support seamless operations.
If you're passionate about customer service and operational excellence, we want to hear from you!
Based in Southend on Sea
Roles and Responsibilities
- Produce and manage orderbooks, ensuring accuracy, alignment with customer requirements, and business targets.
- Enter and maintain customer data, including orders, pricing, part numbers, and VAS, while keeping your manager informed of any challenges.
- Collaborate with Sales, Logistics, and Operations to resolve customer issues, address product concerns, and ensure smooth end-to-end order processing.
- Analyse orderbooks, communicate risks or delays to customers and sales teams, and support order allocation with the warehouse for timely shipment.
- Review orders prior to shipping to ensure they meet customer specifications and maintain high accuracy standards.
- Build and maintain strong relationships with internal and external customers, assisting with pricing, credits, invoices, terms, and process improvements.
- Monitor key performance metrics, attend training and development courses, and support special projects as required.
Person Specifications
- 1-2 years of general office experience.
- Proficient in Microsoft Office (especially Excel); STYLEman experience is a plus.
- Excellent communication, organisational skills, and a passion for delivering great customer service.
- Highly detail-oriented with strong verbal and written communication abilities.
Sales Operations & Customer Service Executive - Amazon Account in Essex employer: TRP Recruitment Limited
Join a dynamic and innovative team at a leading UK women's fashion wholesaler, where your expertise in business development will be valued and rewarded. With a strong emphasis on employee growth, you will have access to ongoing training and development opportunities, fostering a collaborative work culture that encourages creativity and success. Enjoy the flexibility of remote work while being part of a company known for its trend-led designs and commitment to quality, making it an exciting place to advance your career in the fashion industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations & Customer Service Executive - Amazon Account in Essex
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Operations & Customer Service Executive - Amazon Account at TRP Recruitment Limited, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including TRP Recruitment Limited. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Operations & Customer Service Executive - Amazon Account. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Operations & Customer Service Executive - Amazon Account in Essex
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for TRP Recruitment Limited:When writing your cover letter, make sure to tailor your message specifically for TRP Recruitment Limited. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at TRP Recruitment Limited
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show TRP Recruitment Limited that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show TRP Recruitment Limited that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with TRP Recruitment Limited’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
