At a Glance
- Tasks: Provide 1st line IT support and resolve hardware, software, and Microsoft 365 issues.
- Company: Join Trowers, a dynamic firm with a focus on innovation and collaboration.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Work in a supportive environment with great career advancement potential.
- Why this job: Be the go-to tech hero, helping colleagues solve their IT challenges every day.
- Qualifications: Strong customer service skills and prior Service Desk experience preferred.
The predicted salary is between 31500 - 38500 £ per year.
Trowers is seeking an IS Support Analyst to join the Information Services department in London.
You will provide 1st line IT support to colleagues across the business, handling hardware, software and Microsoft 365 issues and managing tickets to resolution.
The role supports a hybrid working environment and requires strong customer service, communication, and problem-solving skills.
Prior Service Desk experience is preferred in a professional services setting.
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1st Line IT Support Analyst - Hybrid & Customer-Focused employer: Trowers
Trowers is an exceptional employer that prioritises a vibrant and inclusive work culture in Manchester, fostering collaboration and professional growth. With a strong commitment to employee development, you will have access to various training opportunities and resources, ensuring your career flourishes while contributing to a welcoming office environment that values every team member's input.
