At a Glance
- Tasks: Provide 1st line IT support via phone, email, and in person.
- Company: Join Trowers & Hamlins, a leading law firm in London.
- Benefits: Enjoy hybrid working, competitive salary, and a supportive team.
- Other info: Great opportunity for growth in a dynamic work environment.
- Why this job: Kickstart your IT career while helping colleagues with tech challenges.
- Qualifications: Basic IT knowledge and a passion for customer service.
The predicted salary is between 31500 - 38500 £ per year.
Trowers & Hamlins in London is seeking an IS Support Analyst to join the Information Services department on a permanent full-time basis.
You will deliver 1st line IT support by phone, email and in person, helping colleagues with a wide range of technologies.
The role covers troubleshooting Microsoft 365 and Windows 10/11, managing Service Desk tickets, and escalating complex issues to relevant IT teams.
A hybrid working environment is supported, with a focus on excellent customer service.
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1st Line IT Support Analyst — Hybrid & M365 employer: Trowers & Hamlins
Trowers & Hamlins is an exceptional employer, offering a dynamic work culture in the heart of Birmingham where collaboration and professional growth are highly valued. Employees benefit from a range of perks including an annual bonus scheme, medical insurance, and discounted gym memberships, all while working in a supportive environment that encourages excellence and attention to detail.
