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For Companies At a Glance
- Tasks: Lead the management of civic venues and oversee events, ensuring top-notch customer experience.
- Company: Join a dynamic council dedicated to community engagement and civic pride.
- Benefits: Enjoy flexible working options and the chance to make a real impact in your community.
- Why this job: Be part of a rewarding role that brings people together through exciting events and activities.
- Qualifications: Looking for passionate individuals with strong organisational skills and a commitment to excellence.
- Other info: Apply early as we may close applications once we receive enough interest!
The predicted salary is between 36000 - 60000 £ per year.
The responsibility of the Civic Manager will be to lead the operational management and service delivery of the council's civic venues, overseeing all aspects of venue hire, indoor events, conferences, performances and private bookings. The post-holder will ensure high standards of customer experience, financial oversight, building presentation and safety.
They will manage a dedicated events team, coordinate staffing, and ensure compliance with licensing, health and safety, and council policies. This challenging but rewarding role requires a highly motivated, passionate individual, committed to delivering a programme of well organised, successful events to a high standard that bring the community together and promote civic pride.
Please note we reserve the right to close the application process for this role if we receive sufficient applications. We therefore recommend an early submission.
Civic Manager employer: Trowbridge Town Council
Contact Detail:
Trowbridge Town Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civic Manager
✨Tip Number 1
Network with professionals in the events and civic management sectors. Attend local events or join relevant online forums to connect with individuals who can provide insights or even referrals for the Civic Manager position.
✨Tip Number 2
Familiarise yourself with the specific venues and events managed by the council. Understanding their unique characteristics and challenges will help you demonstrate your knowledge and enthusiasm during any interviews.
✨Tip Number 3
Showcase your leadership skills by discussing past experiences where you've successfully managed teams or projects. Highlighting your ability to coordinate staff and ensure compliance with regulations will be crucial for this role.
✨Tip Number 4
Prepare to discuss how you would enhance customer experience at civic venues. Think of innovative ideas or improvements that could be implemented, as this will demonstrate your commitment to delivering high-quality service.
We think you need these skills to ace Civic Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities of a Civic Manager. Highlight your relevant experience in operational management, event coordination, and customer service in your application.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the requirements of the Civic Manager position. Emphasise your leadership abilities, financial oversight experience, and any previous roles in managing events or venues.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community engagement and civic pride. Use specific examples from your past work to demonstrate how you can deliver successful events and ensure high standards of customer experience.
Proofread and Submit: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. Ensure that your application is complete and submitted early to avoid missing out due to a potential early closure of the application process.
How to prepare for a job interview at Trowbridge Town Council
✨Showcase Your Leadership Skills
As a Civic Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any experiences where you motivated your team to achieve high standards.
✨Demonstrate Event Management Experience
This role involves overseeing various events and bookings. Share specific examples of events you've managed, focusing on your organisational skills, attention to detail, and ability to handle challenges that arose during the planning or execution phases.
✨Emphasise Customer Experience
Customer satisfaction is key in this role. Be ready to talk about how you've ensured high standards of customer service in previous positions. Discuss any feedback mechanisms you've implemented to improve the customer experience.
✨Understand Compliance and Safety Regulations
Knowledge of licensing, health and safety, and council policies is crucial. Brush up on relevant regulations and be prepared to discuss how you've ensured compliance in past roles, as well as how you would approach these responsibilities in the Civic Manager position.
