Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer orders and ensure timely delivery of animal feeding products.
- Company: Join Trouw Nutrition, a leader in sustainable animal nutrition.
- Benefits: Competitive salary, supportive environment, and professional growth opportunities.
- Why this job: Make a real impact on customer satisfaction in a dynamic team.
- Qualifications: 1-2 years in customer service, ideally in animal feeding.
- Other info: Work on-site with occasional travel within Ireland and the UK.
The predicted salary is between 30000 - 42000 £ per year.
Join Our Purpose – Feeding the Future. Nutreco is a member of the SHV family, and we are committed to 'Feeding the Future' through sustainable and innovative practices. Nutreco has two business lines: Skretting is a leading global provider of innovative aquafeed solutions, revolutionizing aquaculture for a sustainable future. Trouw Nutrition specializes in animal nutrition and is committed to advancing livestock health and productivity through cutting-edge solutions.
Are you passionate about delivering excellent customer service and supporting operational efficiency in a dynamic environment? Join Trouw Nutrition GB as a Customer Service Representative at our Belfast site. In this role, you will be responsible for managing customer orders, liaising with internal teams, and ensuring timely and accurate delivery of products. This is a unique opportunity to contribute to Nutreco’s customer service excellence, support a growing team, and make a tangible impact on customer satisfaction.
About the Role – Ensure Excellent Customer Service for Animal Feeding Products
- Process and manage customer orders efficiently, ensuring accuracy and timely delivery.
- Liaise with internal teams including planning, production, and finance to resolve queries and prioritize orders.
- Track order progress and update customers as required.
- Support the customer service team in daily operations and ensure smooth workflow.
- Provide excellent customer service, maintaining a high level of responsiveness and professionalism.
- Identify opportunities to improve customer service processes and contribute to continuous improvement initiatives.
- Collaborate closely with the Customer Manager and peers to ensure team objectives are met.
Qualifications and Experience:
- 1–2 years of experience in customer service, ideally within animal feeding or related industries.
- Relevant educational background or equivalent experience.
- Experience with ERP systems is preferred.
Soft Skills:
- Proactive, curious, and independent, with excellent communication and interpersonal skills; a quick learner who can prioritize effectively and thrives in a friendly, approachable, and team-oriented environment.
Other Requirements:
- Availability for very occasional travel within Ireland and the UK.
Work Model: On-site position.
Why You Will Love Working with Us:
- Full-time role in a supportive and dynamic environment.
- Opportunity to contribute to an international, dynamic environment.
- Competitive remuneration and benefits package.
- Opportunities for professional growth within Nutreco and the SHV family.
Next Steps: We value a seamless candidate experience and aim to respond within five (5) business days. The hiring process typically takes 4–6 weeks. For more information, please contact Luisa Ligabo at luisa.ligabo@nutreco.com.
Trouw Nutrition is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, military status or any other status protected by applicable local law. Please advise us at any point during the recruitment and selection process if you require accommodation. Trouw Nutrition is committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities.
Customer Service Representative in Newtownabbey employer: Trouw Nutrition
Contact Detail:
Trouw Nutrition Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative in Newtownabbey
✨Tip Number 1
Get to know the company inside out! Research Nutreco and Trouw Nutrition, their values, and their mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as a Customer Service Representative and how you'd handle them. Role-playing with a friend can help you feel more confident and prepared for those tricky questions.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even lead to referrals, which can really boost your chances of landing that job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Nutreco family and contributing to their mission of Feeding the Future.
We think you need these skills to ace Customer Service Representative in Newtownabbey
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service Representative role. Highlight your relevant experience in customer service, especially if it’s within animal feeding or related industries. We want to see how you can contribute to our mission!
Show Off Your Soft Skills: We’re looking for proactive and communicative team players! In your application, emphasise your interpersonal skills and any examples of how you've thrived in a friendly, team-oriented environment. This will help us see how you fit into our culture.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate straightforward communication!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Trouw Nutrition
✨Know the Company Inside Out
Before your interview, take some time to research Nutreco and Trouw Nutrition. Understand their mission of 'Feeding the Future' and how they operate within the animal nutrition industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their values.
✨Showcase Your Customer Service Skills
Since the role is all about delivering excellent customer service, be ready to share specific examples from your past experiences. Think of situations where you resolved customer issues or improved processes. Highlight your proactive approach and how you maintained professionalism under pressure.
✨Prepare for Team Collaboration Questions
The job involves liaising with various internal teams, so expect questions about teamwork. Prepare examples that demonstrate your ability to work collaboratively, resolve conflicts, and support your colleagues. This will show that you're a team player who can contribute to a smooth workflow.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the company's future initiatives in customer service or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
