At a Glance
- Tasks: Build and manage a vibrant community of creators and ambassadors, both online and offline.
- Company: Join a B Corp certified brand making waves in the accessories industry.
- Benefits: Competitive salary, creative freedom, and opportunities to connect with industry leaders.
- Other info: Dynamic team using AI to enhance productivity and foster meaningful relationships.
- Why this job: Shape a community that connects innovators and makers while showcasing your creativity.
- Qualifications: Experience in community building and strong writing skills are essential.
The predicted salary is between 36000 - 44000 £ per year.
- Community & Social Lead
- Full-time
- London
- Reports to: CMO
We make bags and accessories for the people building the future.
Engineers, founders, designers, makers.
People in the arena, doing the work, often without proof.
We’re building the future too, in our own way.
Fifteen years in. Fourteen times bigger in the last five. B Corp certified. Wirecutter’s pick for best laptop backpack. The work we do has substance.
Troubadour is a brand people talk about.
Our customers are engineers, founders and makers, and many of them found us through a friend.
The audience is there.
The brand is strong.
What's missing is the community: the thing that connects these people to each other, not just to us.
Your job is to build it, by bringing the right people together, on and off social.
You will own our community end to end: the creator network, the brand collaborations, the in-person moments in London, and the organic social channels that carry them all back to a wider audience.
You will also run the social channels of our co-founder and CEO, Samuel, working directly with him on voice and content.
He has a clear point of view, and we want it out in the world without it reading like a ghostwriter wrote it.
Community sits at the heart of the role.
Content and channels are the tools.
The goal is a fanbase that feels part of something.
Some of our best ideas have come from the dinner tables in London.
We're a small team that produces like a much bigger one, because we use AI at every layer of the business.
In this role, that means using it to plan, produce and repurpose content faster, so your time goes where it matters most: taste and relationships.
What You'll Do
- Build a small, high-quality creator and ambassador network, and manage it to budget.
- Bring the community together in person: founder dinners, events at our Beak Street store, pop-ups and launches, then share it all back through social.
- Own Troubadour's Instagram and Linked
In: strategy, calendar, content and community management. Success is measured in reach, engagement, community and brand awareness.
- Run Samuel's social channels, working directly with him.
- Source and pitch brand collaborations that feel right for Troubadour.
- Test formats and ideas constantly. Scale what works, stop what doesn't.
Who You Are
You've built a community before, on and off social, and you can show what changed because of it.
You write well, you have good taste, and creators like working with you.
You look past vanity metrics to what actually moved.
You're as comfortable hosting a dinner as planning a content calendar.
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Social & Community Lead employer: Troubadour
At Troubadour, we pride ourselves on being an excellent employer that fosters a vibrant work culture in the heart of London. Our team enjoys a collaborative environment where creativity is encouraged, and professional growth is supported through ongoing training and mentorship opportunities. Join us to not only advance your career but also to make a meaningful impact in building engaged audiences and partnerships within our dynamic community.
StudySmarter Expert Advice🤫
We think this is how you could land Social & Community Lead
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Troubadour.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Troubadour!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Troubadour, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Troubadour or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Social & Community Lead
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Troubadour:Before hitting send, make sure to tailor your application specifically to Troubadour! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Troubadour
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
