Office Manager in Slough

The Office Manager plays a central role in ensuring the smooth running of the Head Office and supporting key stakeholders across the business. Reporting to the COO, this position is responsible for maintaining a well-functioning, professional, and welcoming working environment, supporting the CEO and COO with diary and meeting management, and coordinating key administrative processes such as payroll, supplier liaison, and internal event support.

Key Responsibilities

• Office & Facilities Management
  • Oversee all day-to-day office operations to ensure the building is clean, well-presented, and fit for purpose.
  • Act as first point of contact for office maintenance issues, liaising with suppliers, contractors, and the external cleaning agency, and supporting stores with ad hoc maintenance.
  • Manage office supplies, kitchen stock, and general purchasing for the business.
  • Ensure communal spaces are kept tidy and professional at all times.
  • Answer office phones, open post, and welcome visitors to the building.
  • Maintain and diarise all supplier contract renewals, negotiating and renewing as needed while managing costs and ensuring no compromise on service or quality.
• Health & Safety
  • Work alongside the Fulfilment Operations & Systems Manager to support the company's health & safety practices.
  • Ensure office safety procedures are followed and that first aid supplies and safety equipment are maintained.
  • Liaise with relevant teams to coordinate health & safety or fire drills where required.
• CEO & COO Support
  • Provide diary management support to the CEO and COO.
  • Schedule and prepare for internal and external meetings, ensuring meeting rooms are set up with refreshments and equipment as needed.
  • Prepare boardroom spaces for Board and Leadership meetings.
  • Book transport and accommodation for business travel.
• HR & Payroll Support
  • Run payroll for Head Office and Fulfilment Centre teams.
  • Process staff expenses and assist with ad hoc HR and payroll queries.
  • Provide administrative support on HR documentation and assist with maintaining employee records.
  • Prepare workstations, equipment, and welcome materials for new starters to ensure a smooth first day.
  • Support the Recruitment & HR Coordinator with planning and logistics for internal events.
• Finance & Supplier Coordination
  • Liaise with suppliers to obtain and process invoices in a timely manner.
  • Provide relevant documentation and information to the Finance team to support monthly accounts.
  • Monitor office costs and identify areas where savings can be made.
• Systems & Communication
  • Liaise with external IT providers to support setup and maintenance of office equipment and systems, ensuring issues are escalated and resolved promptly.
  • Ensure internal communications around office logistics, maintenance, or events are clear and well-timed.
  • Keep internal directories, contact lists, and key documentation up to date.
  • Help foster a positive and professional office environment that reflects company values and supports team morale.

Skills & Experience

• Excellent organisational and time management skills.
• Strong written and verbal communication and numeracy skills.
• Proficient in Microsoft Office (particularly Outlook, Excel, and Word).
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Approachable, discreet, and highly professional with a proactive attitude.
• Strong attention to detail and ability to work independently.