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For Companies At a Glance
- Tasks: Lead a vibrant team, drive sales, and create memorable customer experiences.
- Company: Join Trotters, a family-focused brand making childhood memories since 1990.
- Benefits: Full-time role with competitive pay and opportunities for personal growth.
- Why this job: Be the inspiration behind a passionate team and make a real impact.
- Qualifications: Experience in retail management and a knack for team leadership.
- Other info: Dynamic environment with a focus on creativity and commercial success.
The predicted salary is between 30000 - 40000 ÂŁ per year.
This Store Manager position is based in our Northcote Road store, is full time (40 hours) and available to start immediately.
WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do.
CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time.
TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services.
COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions.
OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers.
THE ROLE Our Location Managers are the inspiration and driving force behind our teams - leveraging our five pillars of retail excellence to lead their locations with entrepreneurial flair and commercial brilliance. As a Location Manager at Trotters, you will nurture our business and drive it forward. You will ensure the achievement of KPI’s through genuine customer connection, maximising sales opportunities, and instilling excellence in your team. You will enhance sales and service by fostering an environment of passion for the brand, equipping your team with in-depth knowledge of our collections across all our customer touchpoints.
MAIN RESPONSIBILITIES
- Leverage our 4 pillars of retail excellence to drive achievement of your Location’s performance budgets and KPI’s.
- Create excellent team participation, contribution develop commercial actions and hold regular management meetings to ensure delivery against budgets, review risks and opportunities to influence positive action.
- Identify and execute marketing opportunities within brand guidelines and drive success of all promotions, ensuring team involvement across all promotional activities.
- Ensure continuous personal and team training manage and document all performance matters, feeding back to the Regional Manager.
- Proactively identify, anticipate, and resolve recruitment needs in partnership with the Regional Manager, underpinned by a high level of team understanding, effective succession planning and ongoing networking. Effectively manage onboarding of new starters.
- Ensure team adherence to store administration, systems, and processes within company guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop.
- Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health.
Retail Store Manager - Northcote Road employer: Trotters Childrenswear & Accessories Limited
Contact Detail:
Trotters Childrenswear & Accessories Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager - Northcote Road
✨Tip Number 1
Get to know the company inside out! Research Trotters and understand their values, especially how they focus on customer experience and team development. This will help you connect with the interviewers and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your pitch! Be ready to share your experiences and how they align with the role of a Retail Store Manager. Highlight your leadership skills and any past successes in driving sales or enhancing customer service – this is your chance to shine!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the company culture and what they look for in a candidate. Plus, it shows initiative and can give you a leg up in the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Trotters team and ready to make those childhood memories come alive!
We think you need these skills to ace Retail Store Manager - Northcote Road
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We love candidates who are genuinely excited about making childhood memories and connecting with customers. Share why you want to be part of our Trotters family!
Tailor Your CV: Make sure your CV is tailored to the Store Manager position. Highlight your experience in retail management and how you've driven team performance and customer satisfaction in the past. We want to see how you can bring your unique flair to our Northcote Road store!
Be Specific About Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you’ve met or exceeded KPIs in previous roles. We’re all about commercial excellence, so show us how you’ve made a difference in your past positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and ready to take that next step with us!
How to prepare for a job interview at Trotters Childrenswear & Accessories Limited
✨Know the Brand Inside Out
Before your interview, dive deep into Trotters' history and values. Understand their commitment to making childhood memories and how they prioritise customer service. This knowledge will help you connect your experience with their mission during the interview.
✨Showcase Your Leadership Skills
As a Retail Store Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you've fostered growth and development. Highlight your ability to inspire and motivate others, as this aligns with their emphasis on teamwork.
✨Demonstrate Commercial Awareness
Be ready to discuss how you've identified and executed marketing opportunities in previous roles. Think of specific examples where your proactive decisions led to increased sales or improved customer experiences. This will show that you can drive commercial success at Trotters.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the store's operations, team dynamics, and future goals. This not only shows your interest but also helps you gauge if the company culture aligns with your values.