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- Tasks: Engage customers, manage sales, and maintain store presentation in a vibrant retail environment.
- Company: Join Trotter & Deane, a premium menswear retailer blending British tailoring with Italian style since 1991.
- Benefits: Enjoy a company pension, clothing allowance, and comprehensive training in product knowledge.
- Why this job: Be part of a passionate team dedicated to exceptional customer experiences and stylish menswear.
- Qualifications: Bring your social skills and attention to detail; fashion experience is a bonus but not required.
- Other info: This full-time role requires weekend availability in the heart of Cambridge.
The predicted salary is between 28800 - 42000 £ per year.
Retail Sales Professional – £25,000 DOE- Cambridge The Company Trotter & Deane, established in 1991 in Bury St Edmunds and now also located in Cambridge, is a unique premium menswear retailer. We blend traditional British tailoring with Italian flair for colour and style. Our team collaborates with top manufacturers and fabric producers, creating a distinct collection. Our dedicated team, with extensive knowledge in manufacturing, fabric construction, and tailoring, focuses on delivering exceptional customer experiences. We are committed to maintaining long-term relationships with our clients through high standards and personalised service. The Role Trotter & Deane is looking for a Retail Sales Professional to join our Cambridge store. This is a full-time (including weekends), on-site role where you will guide customers through our premium menswear collections, helping them make confident choices and ensuring every visit is memorable. You will work closely with clients, sometimes for extended periods, providing a level of service that goes beyond the ordinary. Join a team where your expertise, style and attention to detail are celebrated every day. Apply today and start shaping exceptional experiences for Trotter & Deane’s valued clients. Comprehensive skills training will be provided to fully equip you for the nature of this role. Key Responsibilities: · Deliver exceptional, personal customer service to each client. · Build long-term relationships through attention to detail and genuine care. · Demonstrate expert knowledge of our fabrics, tailoring, and product range. · Maintain the visual appeal of the store and merchandise displays. · Manage sales transactions and handle customer enquiries professionally. · Support the store in achieving its sales objectives. The Person · High social intelligence and empathy. · Exceptional customer service skills. · A passion for men’s fashion. · Strong interpersonal and communication skills. · Keen eye for style and presentation. · Detail-oriented and organised. · Experience in fashion is a bonus, but not essential. · Team player with a professional and polished appearance. The Benefits · Bonus scheme to reward your achievements. · Company pension. · Employee discount. · Clothing allowance.
Retail Sales Professional employer: Trotter & Deane
Contact Detail:
Trotter & Deane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Professional
✨Tip Number 1
Familiarise yourself with Trotter & Deane's unique blend of British tailoring and Italian style. Understanding their product range and the story behind their collections will help you connect with customers and demonstrate your passion for the brand.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail scenario. Focus on building rapport and understanding their needs, as this will be crucial in creating lasting relationships with clients in-store.
✨Tip Number 3
Visit the store before applying to get a feel for the environment and the team dynamics. Observing how current staff interact with customers can provide valuable insights into the company culture and expectations.
✨Tip Number 4
Be prepared to discuss your teamwork experiences during the interview. Highlight any instances where you've successfully collaborated with others, as this role requires a strong ability to work effectively within a team-oriented environment.
We think you need these skills to ace Retail Sales Professional
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Trotter & Deane's unique blend of British tailoring and Italian style. This knowledge will help you convey your passion for their products in your application.
Highlight Relevant Skills: Emphasise your social intelligence, empathy, and interpersonal skills in your CV and cover letter. Provide examples of how you've built customer relationships in previous roles or experiences.
Showcase Attention to Detail: Mention any experiences that demonstrate your keen eye for visuals and styling. This could include personal projects, previous jobs, or even hobbies related to fashion.
Tailor Your Application: Customise your CV and cover letter specifically for the Retail Sales Professional role. Address how your skills align with the responsibilities outlined in the job description, particularly in providing excellent customer service.
How to prepare for a job interview at Trotter & Deane
✨Showcase Your Customer Service Skills
As a Retail Sales Professional, your ability to connect with customers is crucial. Prepare examples of how you've provided excellent service in the past, focusing on your empathy and social intelligence.
✨Demonstrate Product Knowledge
Even if you lack direct experience in fashion, research Trotter & Deane's products and their unique blend of British tailoring and Italian style. Being able to discuss their offerings will show your enthusiasm and commitment.
✨Highlight Teamwork Experience
This role requires working effectively in a team-oriented environment. Be ready to share experiences where you've successfully collaborated with others to achieve a common goal, showcasing your interpersonal skills.
✨Prepare for Visual Presentation Questions
With a keen eye for visuals and styling being important, think about how you would maintain the store's presentation. You might be asked how you would arrange displays or suggest styling tips, so come prepared with ideas.