At a Glance
- Tasks: Provide top-notch service at the parts counter and support the team with accurate estimates.
- Company: Join Genesis Langley, part of Trotman Auto Group, a leading automotive employer in Canada.
- Benefits: Enjoy comprehensive benefits, a fun workplace culture, and career growth opportunities.
- Other info: Fast-paced environment with opportunities for ongoing training and development.
- Why this job: Be part of a dynamic team that values work-life balance and exceptional customer experiences.
- Qualifications: 1-2 years as an Automotive Parts Advisor with strong customer service skills.
Overview
Looking for an exciting opportunity in Langley with one of Canada’s top automotive employers?
Join Genesis Langley, part of Trotman Auto Group, recognized as one of Canada’s Best Managed Companies!
Why Work With Us?
At Genesis Langley, we don’t just supply parts, we support technicians, customers, and the entire dealership operation.
As a Parts Advisor, you’ll play a key role in ensuring a smooth workflow, exceptional service, and a strong customer experience.
What We Offer
- A rewarding career with a top automotive group in BC
- Comprehensive benefits – medical, dental, and mental wellness support
- A fun, energetic, and supportive workplace culture
- A work environment that values work‑life balance
- Career Growth & Development – TAG University, TAG Leadership Academy, and ongoing training opportunities
- Who We’re Looking For
- 1–2 years of recent experience as an Automotive Parts Advisor
- Previous dealership experience is a strong asset
- Experience with truck accessories and modifications is an asset
- Excellent customer service and communication skills
- Strong organizational and time‑management abilities
- Comfortable working in a fast‑paced environment with multiple deadlines
- Ability to lift up to 50 lbs and stand for extended periods
- Valid Class 5 driver’s license with a clean driver’s abstract
- Proficiency in English (written and verbal)
- Strong interpersonal skills with the ability to build relationships with customers, technicians, and teammates
- Schedule
- Full-Time
Compensation
- What Your Day Will Look Like
- Provide excellent service to both internal and external customers at the parts counter
- Communicate and promote parts, accessories, and current specials
- Maintain high customer satisfaction by addressing issues promptly
- Support Service Advisors by providing accurate labour estimates when needed
- Collaborate with Service and Sales teams to ensure timely parts delivery
- Process payments for retail customers when required
- Stock inventory, maintain an organized warehouse, and assist with inventory counts
- Stay current with manufacturer warranty procedures and liaise with factory representatives
- Support the department with housekeeping tasks and product knowledge updates
- Communicate clearly about backorders, delays, or delivery concerns
- Take on additional duties as assigned by Management
- Apply Now
Trotman Auto Group is an equal‑opportunity employer. Only selected candidates will be contacted. Apply with Indeed.
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We think you need these skills to ace Automotive Parts Advisor in Langley
Problem-Solving Skills
Attention to Detail
Time Management
Communication Skills
Adaptability
Team Collaboration
Customer Service
