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- Tasks: Manage client relationships, process orders, and support sales projects in a dynamic environment.
- Company: Join Trotec, a leading tech company in laser systems and engraving materials.
- Benefits: Enjoy a competitive salary, monthly bonuses, and 33 days holiday.
- Why this job: Be part of a fun team and make a real impact in a growing business.
- Qualifications: Strong customer service skills and good IT proficiency are essential.
- Other info: Comprehensive training provided with excellent career growth opportunities.
The predicted salary is between 24000 - 26000 £ per year.
Location: Office / Showroom based in Boldon, Tyne & Wear
Salary: £24,000 - £26,000 per annum DOE plus monthly bonus
Job Type: Full Time, Permanent
Working Hours: Mon-Fri 9am-5pm (37.5 hours per week)
About us: Trotec develops, manufactures and markets laser systems for marking, cutting and engraving and is a leading supplier of engraving materials. Trotec sets the standards in flat bed laser technology, servicing customers in more than 90 countries and has more than 600 employees worldwide.
About the role: The role is office based, working in close support of the Materials Division Manager. You will have responsibility to manage a defined geographical territory and support the implementation of department development projects. For your defined territory you will liaise with clients, building relationships, process orders and ensuring their fulfilment, encouraging customer onboarding of Webshop, handling direct enquiries and queries by telephone & email. Duties include, but are not limited to:
- Proactive client contact
- Creating quotations
- Price negotiation
- Sending samples
- Processing orders
- Project support
- Department administration
You will be working in partnership with our Machine Sales and CRM tools, to nurture and expand regional business from referrals, leads and trade events with a view to growing sales in your geographical area.
About you: You are organised, believe in delivering great customer service and value working as part of a team. You are a logical thinker, with good IT skills, and possess excellent telephone and email manners. You are comfortable with directly contacting customers to pursue cold/warm leads, working to targets and demonstrated experience of this will be beneficial. The ability to demonstrate contribution to implementing or delivering internal or external improvement projects would also be an advantage but is not essential.
Experience & Knowledge:
- Ability to communicate confidently at all levels with different types of business customer
- Well organised with a methodical approach and the ability to resolve issues using initiative
- Good IT/technology skills through business experience or personal interest
- Experience of working with SAP and CRM systems preferred, however training and support will be given
- You must be a team player as well as be comfortable working on your own area
Abilities & Skills:
- High level of customer service skills
- Strong IT skills
- Clear and confident communicator
- Good work ethic, organised and self-motivated
- Confident ability to make & receive phone calls when required
- Confident decision maker when empowered
What Trotec has to offer:
- A modern, fun and friendly working environment
- A good work-life balance
- A dynamic business environment
- Variety in the role
- Comprehensive training and on-boarding process
- Permanent position within a multinational technology business
- 33 days holiday (inc bank holidays)
- Holiday purchase & salary sacrifice pension schemes
- Uniform provided
- Office based in Boldon, Tyne & Wear with free parking
Please click the APPLY button to send your CV & Cover Letter for this role.
Material Sales Coordinator in North East employer: Trotec Laser
Contact Detail:
Trotec Laser Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Material Sales Coordinator in North East
✨Tip Number 1
Get to know the company inside out! Research Trotec's products, values, and recent news. This will help you tailor your conversations and show genuine interest when you connect with them.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills align with the Material Sales Coordinator role. Highlight your customer service experience and any relevant tech skills to make a strong impression.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask about their experiences and any tips they might have for landing the job. Plus, it shows you're proactive!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining Trotec directly.
We think you need these skills to ace Material Sales Coordinator in North East
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Material Sales Coordinator role. Highlight relevant experience, especially in customer service and sales, and don’t forget to mention any IT skills or CRM experience you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer service and your ability to build relationships. Mention why you want to work with Trotec and how you can contribute to the team.
Show Off Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application reflects your communication skills. Keep it clear, concise, and professional, but let your personality shine through too!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Trotec Laser
✨Know Your Stuff
Before the interview, make sure you understand Trotec's products and services. Familiarise yourself with their laser systems and engraving materials. This will not only show your interest but also help you answer questions confidently.
✨Show Off Your Customer Service Skills
Since the role involves a lot of client interaction, be ready to share examples of how you've delivered excellent customer service in the past. Think about specific situations where you resolved issues or built strong relationships with clients.
✨Be Organised and Methodical
Trotec values organisation, so demonstrate your ability to manage tasks effectively. Bring a notebook to jot down important points during the interview and prepare a list of questions to ask about the role and the team.
✨Practice Your Communication
As a Material Sales Coordinator, you'll need to communicate clearly and confidently. Practice answering common interview questions out loud, focusing on your tone and clarity. This will help you feel more at ease when speaking with the interviewers.
