At a Glance
- Tasks: Manage credit control processes and ensure timely collection of debts.
- Company: Join a long-established business in the vibrant Fylde area.
- Benefits: Enjoy flexible hours, 33 days holiday, and onsite parking.
- Other info: Fast-paced environment with opportunities for growth.
- Why this job: Be part of a dynamic finance team and make a real impact.
- Qualifications: Experience in credit control and strong communication skills.
The predicted salary is between 25000 - 30000 £ per year.
A long-established business in the Fylde area is looking for someone experienced in credit control to join their team on a permanent basis. This is a fast-paced role that is based full-time in the office.
As working as part of the finance team, you will support with all credit control responsibilities across their B2B customer base.
Duties:
- Manage the end-to-end credit control process, ensuring timely collection of outstanding debts
- Monitor and maintain the sales ledger, reviewing customer accounts and aged debtor balances
- Chase overdue invoices via phone, email, and written correspondence
- Investigate and resolve invoice queries and disputes efficiently to minimise delays in payment
- Allocate customer payments accurately and reconcile customer accounts
- Place accounts on stop, issue reminder letters, and escalate accounts to line management
- Maintain accurate records of communications and actions taken on customer accounts
- Support month-end processes, including reconciliations and matching supplier statements
Benefits & Package:
- Monday – Friday, 37.5 hours per week
- Flexible start and finish times between 7am and 5.30pm
- 33 days holiday including bank holidays
- Onsite parking
Interested? Please apply with your CV attached and we'll be in touch should you be shortlisted.
Credit Controller employer: Trostan Dene
Trostan Dene is an excellent employer, offering a supportive work culture where employees can thrive in a fast-paced finance environment. With flexible working hours, generous holiday allowances, and opportunities for professional growth, this long-established business in the Fylde area prioritises employee well-being and development, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance industry, especially those who might know someone at Trostan Dene. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your credit control knowledge. Be ready to discuss how you’ve managed the end-to-end credit control process in past roles. We want to see your expertise shine!
✨Tip Number 3
Showcase your communication skills! Since you'll be chasing overdue invoices and resolving disputes, practice explaining complex issues clearly and concisely. We love candidates who can communicate effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to join our finance team.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in credit control and any relevant skills. We want to see how you can manage the end-to-end credit control process and handle customer accounts effectively.
Showcase Your Communication Skills:Since you'll be chasing overdue invoices and resolving disputes, it's crucial to demonstrate your communication prowess. Use clear examples in your application that show how you've successfully managed similar situations in the past.
Be Detail-Oriented:Attention to detail is key in this role. When writing your application, make sure to mention how you maintain accurate records and manage customer accounts. We love candidates who can keep things organised!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us regarding your application status.
How to prepare for a job interview at Trostan Dene
✨Know Your Numbers
Brush up on your knowledge of credit control metrics and processes. Be ready to discuss how you’ve managed the end-to-end credit control process in previous roles, including any specific tools or software you've used.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like chasing overdue invoices or resolving disputes. Think of examples from your past experience that demonstrate your problem-solving skills and ability to maintain customer relationships.
✨Show Your Communication Skills
Since this role involves a lot of communication with customers, be prepared to showcase your verbal and written communication skills. Practice explaining complex financial concepts in simple terms, as you might need to do this when dealing with clients.
✨Research the Company
Familiarise yourself with Trostan Dene and their business model. Understanding their B2B customer base and any recent news about the company can help you tailor your answers and show genuine interest during the interview.
