At a Glance
- Tasks: Answer calls, support customers, process orders, and assist the sales team.
- Company: Join a vibrant team in a dynamic office environment in Manchester.
- Benefits: Entry-level salary, full training, and flexible working hours.
- Other info: Great opportunity for growth in a supportive and fun workplace.
- Why this job: Kickstart your career in sales and customer service while making a real impact.
- Qualifications: Confident communicator, organised, and a team player with a positive attitude.
The predicted salary is between 22000 - 26000 £ per year.
Responsibilities
- Answering and directing telephone calls and emails promptly and professionally
- Greeting and supporting visitors to our Manchester site
- Preparing invoices and processing customer payments
- Processing orders received by telephone, email, and our online dealer portal
- Producing the weekly sales report for the site
- Providing general administrative support to ensure the smooth running of a busy office
- Proactively contacting existing customers by phone to build trust, understand their needs, and identify sales opportunities
- Recommending suitable products or solutions based on customer needs
- Supporting the sales team with follow-up activity and project support
- Working with the marketing team on promotions and sales support activity
Qualifications
- Confident, warm, and professional on the phone—comfortable building rapport quickly
- Organised, with strong attention to detail and the ability to manage a varied workload
- PC literate, with experience of (or a willingness to learn) CRM and order management systems
- Proactive and adaptable—able to use your own initiative and respond to changing priorities
- A genuine team player with a positive, can-do attitude
- A strong communicator with good time management skills
- Interested in aquatics or animal care (advantageous but not essential)
Salary is offered at an entry-level rate in line with experience, with full training provided to the successful candidate.
Sales & Customer Service Administrator in Manchester employer: Tropical Marine Centre Ltd.
Join our dynamic team in Wythenshawe, Manchester, where we prioritise a supportive work culture that fosters growth and collaboration. As a Sales & Customer Service Administrator, you'll benefit from comprehensive training, flexible working hours, and the opportunity to engage with a diverse range of customers while contributing to our vibrant office environment. We value your input and encourage proactive communication, making this an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Tropical Marine Centre Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Customer Service Administrator in Manchester
✨Tip Number 1
Make sure you know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your phone skills! Since you'll be answering calls and directing inquiries, get comfortable with common customer service scenarios. Role-play with a friend to build your confidence and ensure you sound warm and professional.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral—definitely a win!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales & Customer Service Administrator in Manchester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be warm and friendly in your tone. Remember, this role is all about building rapport with customers, so show us how you can connect!
Tailor Your Application:Make sure to tailor your application to the Sales & Customer Service Administrator role. Highlight your relevant experience and skills that match the job description. We love seeing how you can bring your unique background to our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out—this helps us see your strengths quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Tropical Marine Centre Ltd.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Sales & Customer Service Administrator. Familiarise yourself with tasks like processing orders and preparing invoices, so you can confidently discuss how your skills align with these duties.
✨Show Off Your Communication Skills
Since this role requires strong communication, practice articulating your thoughts clearly. Think about examples where you've built rapport with customers or handled inquiries effectively. This will demonstrate your ability to connect with clients and support the sales team.
✨Be Ready to Discuss Your Organisational Skills
The job involves managing a varied workload, so be prepared to share how you stay organised. Bring up specific tools or methods you use to keep track of tasks and deadlines, as this will show that you're proactive and detail-oriented.
✨Express Your Team Spirit
This position is all about collaboration, so highlight your experiences working in teams. Share stories that showcase your positive attitude and willingness to support colleagues, especially in a busy office environment. It’s all about showing you’re a genuine team player!
