Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers face-to-face and handle phone enquiries in a lively office.
- Company: Join a fast-paced company that values friendly interactions and teamwork.
- Benefits: Enjoy full training, immediate start, and a supportive work environment.
- Why this job: Be the welcoming face of our company while gaining valuable experience in sales and customer support.
- Qualifications: PC literacy and strong communication skills are essential; animal care experience is a plus.
- Other info: Full-time hours available with opportunities for growth and development.
The predicted salary is between 28800 - 43200 £ per year.
You will be dealing with all aspects of face-to-face interaction with customers visiting our site. The successful candidate will be required to input data into our internal ordering system, deal with incoming telephone enquiries, and provide administrative support to ensure efficient running of a busy office environment as well as be a friendly and welcoming face at the forefront of a fast paced, lively company.
Key Responsibilities- Answer and direct telephone calls and emails
- Prepare invoices and undertake receipting of payments
- Order processing via telephone, online dealer portal and e-mail
- Provide general support to visitors
- Other general administrative duties
- Deal with telephone calls and onsite visitors in a professional manner
- Produce weekly sales report for the site
- Must be PC literate and attention to detail is essential
- Be adaptable by using own initiative and exhibiting strong team player capabilities
- Good communication, organisational, and time management skills and be able to prioritise workload
- Aquatic / animal care experience advantageous but not essential
Full-time hours - Immediate start available and full training will be given to the successful candidate.
Sales & Customer Support employer: Tropical Marine Centre Ltd.
Contact Detail:
Tropical Marine Centre Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Customer Support
✨Tip Number 1
Familiarise yourself with our products and services. Understanding what we offer will help you engage with customers more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills. Since you'll be interacting face-to-face and over the phone, being clear and friendly in your conversations will make a great impression on both customers and the hiring team.
✨Tip Number 3
Showcase your organisational skills. Think of examples from your past experiences where you've successfully managed multiple tasks or prioritised workloads, as this is crucial for the busy environment you'll be working in.
✨Tip Number 4
Be ready to demonstrate your adaptability. Prepare to discuss situations where you've had to use your initiative or work as part of a team, as these qualities are essential for thriving in our fast-paced company.
We think you need these skills to ace Sales & Customer Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer support. Emphasise any previous roles where you dealt with face-to-face customer interactions, data entry, or administrative tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and ability to work in a fast-paced environment. Mention your motivation for applying and how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, specifically mention skills such as attention to detail, organisational abilities, and time management. If you have any experience in aquatic or animal care, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for this role.
How to prepare for a job interview at Tropical Marine Centre Ltd.
✨Show Your People Skills
Since the role involves face-to-face interaction with customers, it's crucial to demonstrate your ability to engage positively with people. Practice friendly greetings and active listening techniques to show that you can create a welcoming atmosphere.
✨Be Prepared for Administrative Tasks
Familiarise yourself with common administrative duties such as invoicing and data entry. Bring examples of how you've successfully managed similar tasks in the past, as this will showcase your organisational skills and attention to detail.
✨Demonstrate Adaptability
The job requires someone who can adapt quickly to changing situations. Be ready to discuss times when you've had to use your initiative or work as part of a team to solve problems, highlighting your flexibility and teamwork capabilities.
✨Communicate Clearly
Good communication is key in this role. During the interview, practice clear and concise responses. You might also want to prepare questions to ask about the company, showing your interest and understanding of their operations.
