Senior Compliance Manager in London

We are looking for a Senior Compliance Manager to lead and shape Tropic’s product and certification compliance across global markets. This is a unique opportunity to combine strategic ownership with hands‑on expertise, ensuring our products, ingredients, and certifications meet the highest regulatory and ethical standards. You will play a critical role in protecting the integrity of the Tropic brand, supporting innovation, and enabling continued growth. Reporting to the Technical Director, you will own the end‑to‑end compliance process, from supplier documentation and product notifications to certification management and audit readiness, while guiding a small team to deliver excellence and maintain robust, inspection‑ready systems.

Key Responsibilities

• Product Documentation & Compliance
  • Own and review formulation ingredient documentation for new and existing products and raw materials.
  • Ensure all safety documentation is accurate, complete, and aligned with regulatory requirements.
  • Prepare and maintain Product Information Files (PIFs) ensuring they remain complete, accurate, and audit‑ready.
  • Lead the preparation and submission of product notifications and registrations across global markets.
• Compliance Certifications
  • Lead the preparation and maintenance of documentation required for product and ingredient compliance certifications (e.g., COSMOS, Vegan Society).
  • Own certification timelines, renewals, and compliance standards.
  • Act as the key contact for external certification reviews and audits, ensuring all supporting documents are accurate and readily accessible.
• Supplier & Raw Material Compliance
  • Act as the main contact for supplier documentation, reviewing technical files, certifications, and ingredient information.
  • Ensure all required supplier data is complete and stored correctly within internal systems.
  • Identify and proactively resolve gaps in supplier data.
  • Support sourcing decisions by assessing ingredient suitability and compliance alignment.
  • Maintain accurate compliance trackers, certification records, and product documentation.
• Team Leadership & Coordination
  • Support and guide compliance team members to deliver high‑quality, accurate outputs.
  • Set priorities and ensure effective collaboration across formulation, quality, and operations teams.
  • Identify and resolve workflow challenges to improve compliance processes.

What We’re Looking For

• Proven experience in cosmetic regulatory compliance, with strong expertise in EU/UK regulations (EU 1223/2009 / UK Cosmetics Regulation) and exposure to global markets.
• In‑depth knowledge of Product Information Files (PIFs), safety assessments, and global product notification systems.
• Experience managing international compliance requirements, including adapting documentation and formulations for different regional regulations.
• Demonstrated experience preparing and maintaining third‑party certifications (e.g., COSMOS, Vegan Society), including audit readiness and renewals.
• Strong experience reviewing raw material and supplier documentation, ensuring compliance with regulatory frameworks across multiple markets.
• Solid understanding of INCI, global ingredient restrictions, labelling requirements, and claims compliance.
• Experience working cross‑functionally with formulation, quality, regulatory, and operations teams within a product development environment.
• Strong organisational skills, with experience maintaining compliance trackers, certification records, and document control systems.
• Experience leading and developing a team, with the ability to translate regulatory requirements into clear, practical guidance.

What We Offer

• Employment Type: This role is offered full‑time, Monday to Friday, 9am to 5pm.
• Location: Tropic HQ is a short walk from Beddington Lane Tram stop, with direct links to East Croydon and Wimbledon.
• Hybrid Working: Initially office‑based (5 days per week), with the opportunity to move to a hybrid working pattern (minimum 3 days in the office) upon successful completion of probation.
• Salary: Starting from £40,000 per annum DOE.
• Benefits: Hybrid working, up to 33 days’ holiday, enhanced family leave, private medical insurance, Medicash plan, life insurance (all available after a qualifying period), EAP through the Wisdom App, generous product allowance and 50% discount for family and friends, access to retailer discounts, Cycle to Work and Electric Car schemes, free breakfast bar, dog‑friendly HQ with a chill zone and pool table, on‑site parking, regular social events, and plenty of well‑being treats throughout the year.
• Start Date: Immediate.

About Tropic

Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. She sold out on her first day, and the incredible response made her realise she had started something quite special. We still sell that iconic body scrub, and it sits alongside an extensive range of award‑winning skincare and beauty products that have made us one of the UK’s fastest‑growing beauty businesses. Our brand is certified vegan, cruelty‑free and CarbonNeutral®, and our infinite purpose is to create a healthier, greener, more empowered world. And that’s where you come in! We’re looking for creative and ambitious people who share our vision and get excited about beauty that’s both innovative and sustainable. If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit. Apply now if you’re ready to join a vibrant team who believes beauty knows no bounds!

Tropic’s Commitment to Equal Opportunities

Our team is as diverse as it is talented because at Tropic, we go the extra mile to cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics and never discriminate. We also provide reasonable accommodations for applicants with disabilities at every stage of the hiring process, so if this is something you need, please let our recruitment team know at the earliest opportunity! Ultimately, the most important thing for us is hiring the best person for the job, so we focus on skills, experience, and qualifications to ensure our process is fair and that our candidates always have a great experience with Tropic. Apply now if you’re ready to join a vibrant team who believes beauty knows no bounds!