Makeup Artist & Education Lead in Croydon

About The Role

We’re looking for a brilliant, confident and deeply passionate Makeup Artist & Education Lead to help shape the next chapter of Tropic’s makeup journey. This is a rare opportunity to join a purpose‑led beauty brand at a pivotal moment, as we develop and launch a new generation of high‑performance makeup products designed to challenge the industry. You’ll be the face and voice of makeup education for our Ambassador community, creating inspiring content, tutorials and training that helps thousands of people feel more confident applying, recommending and selling makeup. You’ll also play a hands‑on role in product development, refining shades, textures, application techniques and education around the range.

Key Responsibilities

• Create and deliver engaging makeup education for Ambassadors, customers and the wider community
• Film confident, inspiring tutorials, tips and application content for digital channels, training platforms and launches
• Break down techniques in a simple, accessible and empowering way for all confidence levels
• Develop education across complexion, colour, placement, application, tools, skin prep and product layering
• Help Ambassadors feel confident recommending and demonstrating makeup to their customers
• Help nurture the Makeup Collective — around 100 community members helping shape the range
• Build strong relationships with Collective members, creating an inclusive environment where people feel heard
• Gather feedback and translate community insights into product and education recommendations
• Bring people together through live sessions, demonstrations and collaborative learning
• Create education that supports both artistry and commercial storytelling
• Make product benefits easy to understand and easy to communicate
• Ensure makeup education is consistent and inspiring across launches, campaigns and events
• Act as a trusted internal voice on makeup application, artistry and education

Essential Qualifications

• Professional makeup artistry certification or equivalent recognised training
• Strong application skills across different skin tones, ages, skin types and preferences
• Experience creating makeup content, tutorials, training or educational material
• A confident, engaging and natural presence on camera
• Excellent communication skills — able to explain techniques simply and clearly
• A passion for high‑performance, conscious beauty and skin‑benefiting makeup
• Strong interpersonal skills and the ability to build trust with a large community
• A collaborative mindset and ability to work across product, marketing and education teams
• Warmth, energy and a genuinely infectious enthusiasm for helping people feel their best
• Experience working with a beauty, skincare or makeup brand

Desirable Qualifications

• Experience supporting product development, shade curation or product testing
• Experience in educating sales teams, consultants, creators or community groups
• Familiarity with clean beauty, natural‑origin formulations or skinification trends
• A strong understanding of social‑first beauty content and what makes tutorials engaging online
• Experience presenting on live video, webinars, social media or at events

What We Offer

• Full‑time, Monday to Friday, 9am – 5pm, with flexibility for the right person
• Location: Tropic HQ, London / hybrid
• Salary: Competitive
• Benefits: Hybrid working, up to 33 days’ holiday, enhanced family leave, private medical insurance, medicash plan, life insurance (after a qualifying period), EAP through the Wisdom App, generous product allowance and 50% discount for family and friends, access to retailer discounts, cycle to work and electric car schemes, free breakfast bar, dog‑friendly HQ with a chill zone and pool table, on‑site parking, regular social events and well‑being treats throughout the year
• Start date: Immediate

Equal Opportunities

Our team is as diverse as it is talented because at Tropic, we go the extra mile to cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics and never discriminate. We also provide reasonable accommodations for applicants with disabilities at every stage of the hiring process, so if this is something you need, please let our recruitment team know at the earliest opportunity. Ultimately, the most important thing for us is hiring the best person for the job, so we focus on skills, experience and qualifications to ensure our process is fair and that our candidates always have a great experience with Tropic.