At a Glance
- Tasks: Support compliance checks and improve quality management systems across various service areas.
- Company: Join the City of Edinburgh Council, making a positive impact on over half a million residents.
- Benefits: Competitive salary, flexible working options, and professional development opportunities.
- Other info: Dynamic role with excellent career growth and support for transitioning military personnel.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Detail-oriented with experience in compliance, quality assurance, and M365 tools.
The predicted salary is between 34452 - 40501 £ per year.
We have an exciting opportunity for a highly motivated individual to join the Strategy, Commissioning and Service Improvement Service as a Compliance Officer. The role is within our Compliance and Quality Assurance Team.
The successful applicant will support the Team Leader, Compliance and Quality Assurance to co‑ordinate the Quality Management System and complete Compliance Checks in a variety of service areas. They will also provide support and advice to service managers on processes, procedures and operational practices ensuring they are compliant with relevant quality assurance standards.
We are looking for someone who is methodical, detail oriented, able to break down, communicate and map complex cross functional processes. Ideally you will have good knowledge of social housing in Scotland or a housing background. A good level of experience with M365 is essential and experience with process mapping and reporting tools would be beneficial. Knowledge or experience of Quality and Risk Management would also be beneficial.
You will work with a variety of Stakeholders and Colleagues across multiple service areas to support them establish, document and continuously improve processes, procedures and data quality using a risk‑based approach.
We are looking for candidates with excellent communication skills, experience of relationship building, a positive attitude and ability to learn and adapt quickly.
Location: 4 East Market Street, Edinburgh, EH8 8BG
About City of Edinburgh Council - Head Office: A career with the City of Edinburgh Council offers the opportunity to continue making a positive impact on people's lives. Supporting more than half a million residents across Scotland's capital, the Council delivers hundreds of essential services and employs over 19,000 colleagues working across communities, schools, care services, infrastructure, digital, and business support.
For service leavers, veterans, reservists, and military families, the transition into civilian employment can be both exciting and challenging. The City of Edinburgh Council recognises the experience, values, and skills developed through military service and welcomes applications from members of the Armed Forces community.
Whether your background is in leadership, logistics, engineering, communications, administration, project management, operations, or people management, there are opportunities to build a rewarding civilian career while continuing to serve others.
Why Veterans and Service Leavers Choose the City of Edinburgh Council: Your Experience Matters. Military careers develop skills that are highly valued across local government. Leadership, teamwork, adaptability, problem solving, resilience, and a commitment to public service are qualities that help colleagues succeed throughout the Council.
Many roles do not require previous local government experience. What matters is your ability to learn, collaborate, and bring your unique experiences to support the communities of Edinburgh.
If you're looking for a role with meaning, the City of Edinburgh Council provides opportunities to continue making a difference. Whether supporting vulnerable residents, helping young people succeed, improving digital services, or maintaining essential infrastructure, your work will have a direct impact on the city and the people who live there.
Support Through Transition: The Council understands that changing careers can feel daunting. Colleagues are supported through training, learning and development opportunities, and access to mentoring and professional development programmes designed to help people grow and progress.
Flexible and hybrid working options are available in many roles, helping individuals and families achieve a healthy work life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Compliance and Quality Assurance Officer
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Troopr looking for candidates who are engaged and informed.
We think you need these skills to ace Compliance and Quality Assurance Officer
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Troopr. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Troopr
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Troopr’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!