At a Glance
- Tasks: Lead a team in delivering exceptional service and driving sales in-store.
- Company: Join Tesco, a leading retailer committed to serving communities and customers.
- Benefits: Enjoy 20+ days holiday, flexible working, discounts, and wellbeing support.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be a role model and make a real impact in your community.
- Qualifications: Strong leadership skills and a passion for retail management.
The predicted salary is between 30000 - 42000 £ per year.
What's in it for you:
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life's moments, big and small
- Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.
About the role:
Availability Window:
- Mon 07:00:00 - 16:00:00
- Tue 09:00:00 - 18:00:00
- Thu 07:00:00 - 16:00:00
- Fri 13:00:00 - 22:00:00
- Sat 08:00:00 - 17:00:00
Shift Pattern: Varies from day to day but are planned in advance.
You will be responsible for:
- Becoming a manager in a Tesco store gives you a driving role in Serving Britain’s Shoppers a Little Better Every day.
- As a Lead Manager you will have your own management team to guide and will often be the most senior colleague in the store, responsible for ensuring the best possible service for our colleagues and customers.
- It’s a chance to put your management skills, experience and instincts to the test; chasing opportunities, finding better ways of working and getting things just right for our customers.
- You’ll be a role model, helping colleagues to know and love our products and services, involving everyone in community projects and proving just how much we can achieve together.
- You’ll get to grow your own team - by spotting talent and giving them the feedback and support they need to be their best.
- We’ll look to you to maximise sales, impact and presentation for your department, while making sure everything is safe and compliant, and everyone’s in the right place at the right time.
- This role is what management should be: out of the office and leading from the front - on the store floor with your colleagues and customers.
You will need:
- Do you have the attitude, aptitude and aspiration to be a great retail manager?
- Talking to colleagues, to share and encourage new ideas and best practice
- Being warm and welcoming, taking time to recognise and listen to others
- Building a strong team spirit and a network of relationships that stretches beyond the store
- Our best and most inspiring leaders have a natural ability to:
- Look ahead and seize opportunities
- Acting quickly to do what’s right for colleagues and customers
- Thriving on change and leading people through it together
- Knowing how to be at your best - and exceeding expectations
About us:
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
Diversity, equity and inclusion (DEI) at Tesco means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we are a place where Everyone’s Welcome.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
We are proud to have been accredited Disability Confident Leader and we are committed to providing a fully inclusive and accessible recruitment process.
Please note:
- Tesco will only recruit individuals who have passed the school leaver’s age.
- We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines and spirits, counters, bakery and driving roles.
- On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
For more information about us please visit www.tescoplc.com
About Tesco:
As a leading retailer, with more than 330,000 colleagues, Tesco aims to serve customers every day with affordable, healthy and sustainable food – to help them enjoy a better quality of life. Tesco has demonstrated a strong dedication to supporting the communities in which it serves. It was the first retailer to sign the Armed Forces Covenant in 2014, reinforcing its commitment to supporting veterans and the Armed Forces Community. Everyone is welcome at Tesco, and as the largest private sector employer of veterans, Tesco aims to provide fulfilling careers across the business including opportunities in distribution, technology and buying.
Lead Manager - Salisbury Extra employer: Troopr Ltd
Tesco is an excellent employer, offering a dynamic work culture that prioritises safety and quality while ensuring the well-being of both customers and colleagues. With ongoing training and clear pathways for career advancement, employees can thrive in a fast-paced retail environment, all while enjoying the unique benefits of working for one of the UK's most recognised brands in Yeovil and Shepton.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Manager - Salisbury Extra
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Troopr Ltd, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Troopr Ltd!
We think you need these skills to ace Lead Manager - Salisbury Extra
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Troopr Ltd, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Troopr Ltd and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Troopr Ltd that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Troopr Ltd
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
