At a Glance
- Tasks: Assist guests with check-in/check-out and provide information about the resort.
- Company: Join a vibrant resort team in a fun, seasonal role.
- Benefits: Flexible hours, great tips, and a chance to meet new people.
- Other info: Enjoy a dynamic work environment with opportunities for growth.
- Why this job: Perfect for those who love hospitality and want to gain experience.
- Qualifications: High school diploma or equivalent; customer service experience is a plus.
The predicted salary is between 31500 - 38500 £ per year.
General Purpose
Assist guests with check in and check out and serve as an information source for guests.
Please note this is a seasonal role lasting 6 months or less days/nights weekdays/weekends.
Essential Duties
- Accurately posts all charges to guest’s bills.
- Checks all guests in and out of the resort based on established procedures.
- Promotes activities and special events the facilities.
- Provides accurate and complete information about the resort and the surrounding area.
- Answers guest questions and provides directions.
- Accountable for all cash, checks and credit card receipts.
- Accountable for all printed folios and required supporting paperwork.
- Activates the appropriate emergency procedures in the event of a fire, accident, weather or medical emergency.
- Assists with faxing, copying and message taking duties.
- Promptly answers the phone and direct calls to the appropriate location.
- Regular and reliable attendance.
- Performs other duties as required.
Education / Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Physical Demands
Frequently stands, walks, talks and hears.
Regularly uses hands, reaches with arms and hands.
Occasionally sits, stoops, kneels, crouches or crawls.
Regularly lifts up to 10 pounds and occasionally lifts up to 25 pounds.
Environment / Noise
Noise level is moderate.
Certificates / Licenses
None Required.
- Job Knowledge, Skill, and Ability Preferences
- Ability to read and speak English may be required in order to perform the duties of the job (e. g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
- Knowledge of lodging system application.
This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
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Front Desk Attendant in Lewes employer: Troon
As a Front Desk Attendant at our resort, you will be part of a vibrant team dedicated to providing exceptional guest experiences in a stunning location. We offer a supportive work culture that values teamwork and personal growth, with opportunities for training and development throughout your seasonal role. Enjoy the unique advantage of working in a beautiful environment while making meaningful connections with guests and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Front Desk Attendant in Lewes
✨Get in Early: Embrace the Seasonal Rush
In hospitality, seasonal hiring can be a bit of a frenzy, so make sure you’re applying early. Keep an eye on when local businesses like cafés and restaurants ramp up for holiday seasons or summer rushes. We can help you stay ahead by tracking application windows—don’t miss out!
✨Join Local Hospitality Groups
Tap into local hospitality communities online or through social media. Groups on Facebook or platforms like MeetUp can be goldmines for seasonal job opportunities. Engage with these communities—join discussions, share your eagerness, and you could snag a gig before it’s even advertised!
✨Show Your Face: Walk-Ins Matter
In hospitality, nothing beats a good ol' walk-in. Visit local establishments and introduce yourself. Bring along a flashy CV and maybe even drop a line about why you’re keen to work there. Sometimes just chatting with the manager can score you an interview on the spot!
✨Use Seasonal Hiring Platforms
Look for platforms that specialise in seasonal positions in the hospitality sector. Websites dedicated to summer jobs or Festival employment can offer unique roles that align with your interests. Don't forget to apply through our website too—companies like Troon are constantly looking for enthusiastic seasonal workers like you!
We think you need these skills to ace Front Desk Attendant in Lewes
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service game, your customer service skills are your bread and butter. Make sure your CV highlights any relevant experience you have in restaurants, cafés, or similar environments, emphasizing your ability to handle busy situations and provide excellent service.
Seasonal Availability is Key:Since this is a seasonal role, we're looking for candidates who are flexible with their availability. In your cover letter, mention specific times you’re available during the season and any previous seasonal positions you’ve held. This helps us see you as a perfect fit for this temporary gig!
Culinary Knowledge Can Set You Apart:If you have any culinary certifications or training, be sure to feature them prominently in your application. Knowing your way around a kitchen or having food safety certifications could give you an edge over other candidates when applying for a role at Troon.
Make It Personal:When applying through our website, use your cover letter to share why you’re passionate about working with Troon. Draw on any personal experiences you have in the hospitality scene and how they inspired you to apply for this seasonal role. We love a personal touch!
How to prepare for a job interview at Troon
✨Know Your Menu Inside Out
With a seasonal role in hospitality-food-service, it’s super important to familiarise yourself with the menu. Be ready to chat about your favourite dishes, special ingredients, and any dietary considerations people might have. This shows you're passionate and prepared to provide excellent service right from the start!
✨Brush Up on Your Customer Service Skills
In hospitality, customer service can make or break the experience. Think of scenarios where you've gone the extra mile for a guest, or how you've handled challenges with a smile. Prepare a few stories that highlight your ability to connect with customers, solve problems, and create a welcoming atmosphere.
✨Flexibility is Key
Seasonal roles often require us to be flexible with our hours and responsibilities. During the interview, be prepared to discuss your availability and willingness to adapt. Highlighting your ability to jump into different roles, whether it’s serving or kitchen support, can really set you apart.
✨Showcase Your Team Spirit
Hospitality thrives on teamwork, especially in busy seasons. Prepare to share experiences where you collaborated with colleagues to create a seamless experience for guests. If you've got any examples where you helped to lift team morale during busy shifts, mention them! It’s all about showing that you can contribute positively to the work environment.
