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- Tasks: Provide top-notch customer service and maintain golf facilities.
- Company: Join a vibrant golf team dedicated to exceptional member experiences.
- Benefits: Enjoy flexible hours, a fun work environment, and opportunities for growth.
- Why this job: Perfect for golf enthusiasts wanting to engage with the community and enhance their skills.
- Qualifications: Prior golf experience is essential; one month of related training or experience preferred.
- Other info: Equal Opportunity Employer; learn about your rights as an applicant.
The predicted salary is between 24000 - 36000 £ per year.
Join our Golf Team in providing the best customer service for our members and guests. Job details include maintaining golf cart fleet, bag storage, and practice facility. Must have prior golf experience to apply.
Key Responsibilities of the Member Services Associate:
- Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
- Assists in educating players regarding the game.
- Directs start of play when necessary.
- Maintains accurate records of golfers renting clubs.
- Services the customer who is renting golf clubs and cleans rental clubs upon return.
- Assists with food and beverage activities.
- Incorporates safe work practices in job performance.
- Performs other duties as required.
Minimum Qualifications of the Member Services Associate:
- One month related experience or training.
Other Qualifications:
- Regular and reliable attendance.
Equal Opportunity Employer: This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Guest Service Attendant employer: Troon International
Contact Detail:
Troon International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Service Attendant
✨Tip Number 1
Familiarise yourself with the golf course and its facilities. Knowing the layout and services offered will help you provide better assistance to guests and demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your golf knowledge! Understanding the game, its rules, and etiquette will not only help you educate players but also show your passion for the sport during your interactions.
✨Tip Number 3
Practice your customer service skills. Engaging with guests in a friendly and professional manner is key, so consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 4
Network with current employees or members of the golf club. Building relationships can give you insights into the company culture and may even lead to a referral, increasing your chances of landing the job.
We think you need these skills to ace Guest Service Attendant
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Guest Service Attendant. Highlight your prior golf experience and how it relates to providing excellent customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, particularly in customer service and any golf-related roles. Use specific examples that demonstrate your skills in bag handling, club cleaning, and assisting guests.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for golf and customer service. Mention how you can contribute to the team and enhance the experience for members and guests.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Troon International
✨Show Your Passion for Golf
Since prior golf experience is a must, make sure to share your enthusiasm for the game during the interview. Talk about your experiences on the course and how they have shaped your understanding of customer service in a golf setting.
✨Demonstrate Customer Service Skills
This role is all about providing excellent service. Prepare examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to handle requests and resolve issues with a smile.
✨Know the Basics of Golf Operations
Familiarise yourself with the operations of a golf facility, including bag handling, club cleaning, and the importance of maintaining equipment. This knowledge will show that you're proactive and ready to contribute from day one.
✨Ask Insightful Questions
Prepare thoughtful questions about the team and the work environment. Inquire about their approach to customer service or how they handle busy days. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
