People and Culture Advisor

Our journey began in 2002, when a group of visionaries came together because they believe in providing a faster and more reliable broadband to rural communities. This defines who we are, an innovative and forward-thinking company who are not afraid to think outside of the box. We are committed to providing an outstanding service through our relationships which starts with our employees who set us apart from others in our industry, with their passion and can-do attitude, skills and knowledge to deliver quality and reliability to our customers. We offer a dynamic and inclusive work environment, where you are encouraged to make a difference and achieve great things.

As People and Culture Advisor, you’ll deliver an efficient and effective HR advisory service, ensuring consistent application of policies and procedures. You’ll support both strategic and operational people initiatives and play a key role in promoting our values and culture.

• Provide professional advice to line managers on P&C policies including absence management, performance, and disciplinaries
• Prepare and attend formal and informal HR meetings, including accurate minute-taking
• Ensure HR policies and procedures are up-to-date and aligned with employment legislation
• Support the development and implementation of new people initiatives
• Draft and manage HR documentation such as letters relating to ER processes
• Update and maintain the HR system (CIPHR preferred)
• Compile HR data and MI reports as required
• Drive employee engagement and cultural initiatives to promote our employer brand
• Support the P&C Director with TUPE and restructuring processes as needed

• Proven experience in a similar HR or People & Culture advisory role (telecoms or related industry is a bonus)
• Strong working knowledge of employment law, HR best practice, and policy application
• Demonstrated experience handling complex ER cases through to resolution
• Excellent communication and influencing skills across all levels of the business
• The ability to work independently, prioritise effectively, and handle sensitive matters with confidentiality
• Proficiency in Microsoft Office and HRIS platforms (CIPHR experience desirable)

• Educated to GCSE level or equivalent (including Maths, English, and IT/Science)
• CIPD Level 5 qualified or working towards the qualification

At Trooli we work hard to create an inclusive, collaborative, and rewarding environment where you are encouraged to make a difference and achieve great things. We welcome applicants who struggle to apply online to contact for a chat or email us directly to recruitment@trooli.com. We will make any reasonable adjustments to working environments to ensure all employees are included and can work safely.

The Company is committed to ensuring the wellbeing of the public and our customers. As part of our recruitment processes, the Company may undertake DBS checks under the Rehabilitation of Offenders Act 1974 and thereafter during each person’s employment. You will be asked in the application process to make a declaration of any unspent convictions. A previous record will not necessarily disqualify your application, as each case will be considered on its own merits.