At a Glance
- Tasks: Support employees and stakeholders, manage recruitment, and ensure HR compliance.
- Company: Innovative broadband company focused on rural communities and employee empowerment.
- Benefits: Dynamic work environment, hybrid remote options, and opportunities for personal growth.
- Why this job: Make a real impact in a supportive culture while driving business performance.
- Qualifications: Strong people skills, attention to detail, and understanding of employment law.
- Other info: Join a diverse team committed to inclusivity and continuous learning.
The predicted salary is between 30000 - 40000 £ per year.
About Us
Our journey began in 2002, when a group of visionaries came together because they believe in providing a faster and more reliable broadband to rural communities. This defines who we are, an innovative and forward-thinking company who are not afraid to think outside of the box. We are committed to providing an outstanding service through our relationships which starts with our employees who set us apart from others in our industry, with their passion and can-do attitude, skills and knowledge to deliver quality and reliability to our customers. We offer a dynamic and inclusive work environment, where you are encouraged to make a difference and achieve great things.
About the Role
As HR Officer, you will play a pivotal role in providing day to day support to employees as well as stakeholders, driving business performance across Trooli. Reporting directly to the People & Culture Manager, you will act as a trusted adviser to operational leaders and senior stakeholders, ensuring recruitment and organisational compliance especially the accuracy of the HRIS is kept up to date. Success as an HR Officer comes from combining strong people skills with solid business awareness and attention to detail. The role requires excellent communication and emotional intelligence to handle sensitive conversations, resolve conflicts, and build trust across the organisation, alongside a clear understanding of employment law to ensure compliance and reduce risk. Being highly organised and accurate is essential for managing records and processes, while good problem-solving skills help balance employee needs with business objectives. Ultimately, effective HR Officers support both employees and organisational goals, using sound judgement, professionalism, and a commitment to continuous learning to add real value.
Core Responsibilities
- Recruitment and Onboarding: HR officers oversee the hiring process, including posting job vacancies, reviewing applications, conducting interviews, and assisting in selecting suitable candidates. Also manage onboarding to help new employees integrate smoothly into the organization.
- HR Compliance and Policy Implementation: ensure the organization internal policies are in date, updating policies and procedures as guided.
- HR Administration: accurately completing HR administration. Prepare and maintain accurate records and files, including responsibility for maintaining personnel records.
- HRIS: ensuring data in HRIS is accurately updated and maintained. Gain deep understanding of the company HRIS.
- Employee Relations: Support the HR team in the management of employee relations. Such as, support the addressing workplace concerns, resolving disputes, and providing guidance on company policies, and support workplace investigations. HR officers ensure fair treatment and maintain a positive work environment.
- Absence and Performance Management: They support managers in handling employee absences, support the monitoring of performance, and advise on disciplinary actions or performance improvement plans when necessary.
Diversity and Inclusion
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
DBS Checks
Please note that all offers of employment are subject to a basic DBS check.
Job Types: Full-time, Permanent
Work Location: Hybrid remote in West Malling ME19 4AE
People & Culture HR Officer in Kings Hill employer: Trooli
Contact Detail:
Trooli Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People & Culture HR Officer in Kings Hill
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. Ask them about their experiences and the company culture. This not only gives you insider info but also shows your genuine interest in the role.
✨Tip Number 2
Prepare for the interview by researching common HR scenarios. Think about how you would handle sensitive conversations or resolve conflicts. We want you to showcase your emotional intelligence and problem-solving skills during the chat!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website for the best chance! We love seeing candidates who take the initiative to engage directly with us. Plus, it helps us keep track of your application more efficiently.
We think you need these skills to ace People & Culture HR Officer in Kings Hill
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We love candidates who are genuinely excited about making a difference in our team and culture.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the HR Officer role. We want to see how your skills can contribute to our mission of providing outstanding service.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Trooli
✨Know the Company Inside Out
Before your interview, take some time to research the company’s history, values, and culture. Understanding their commitment to providing reliable broadband to rural communities will help you align your answers with their mission and show that you're genuinely interested in being part of their journey.
✨Showcase Your People Skills
As a People & Culture HR Officer, strong interpersonal skills are key. Prepare examples from your past experiences where you've successfully resolved conflicts or built trust within a team. This will demonstrate your emotional intelligence and ability to handle sensitive conversations effectively.
✨Be Detail-Oriented
Given the importance of accuracy in HR administration and compliance, be ready to discuss how you ensure attention to detail in your work. Bring up specific instances where your organisational skills have made a difference, especially in managing records or updating HRIS data.
✨Emphasise Continuous Learning
The role requires a commitment to continuous learning, so be prepared to talk about any recent training or courses you've undertaken related to HR practices or employment law. This shows that you’re proactive about staying updated and can add real value to the organisation.