Content Manager

About Us

Our journey began in 2002, when a group of visionaries came together because they believe in providing a faster and more reliable broadband to rural communities. This defines who we are, an innovative and forward-thinking company who are not afraid to think outside of the box.

We are committed to providing an outstanding service through our relationships which starts with our employees who set us apart from others in our industry, with their passion and can-do attitude, skills and knowledge to deliver quality and reliability to our customers.

We offer a dynamic and inclusive work environment, where you are encouraged to make a difference and achieve great things.

About the Role

We’re on a mission to deliver the fastest, most reliable full-fibre broadband experience in the UK and we’re looking for a creative, data-driven storyteller to bring that mission to life online.

Reporting to the Senior Brand Manager, this is an exciting opportunity for an experienced content professional who can balance strategic thinking with hands-on delivery. You’ll shape Trooli’s voice across multiple platforms, creating engaging campaigns that build awareness, strengthen our community, and position Trooli as the broadband provider of choice.

If you thrive on creativity, collaboration, and measurable impact, this role could be your next big step. This role is remote with occasional travel to our HQ in Kings Hill, Kent.

Key Responsibilities

• Develop and deliver a multi-channel content strategy aligned to Trooli’s goals and campaigns.
• Partner with our Social Media Manager to manage a rolling 3-month calendar across Facebook, Instagram, LinkedIn, X, and TikTok.
• Produce engaging content that reflects our brand pillars of speed, reliability, value, and community.
• Write blogs, craft copy for paid campaigns, and produce image and video assets tailored to each channel.
• Collaborate with Marketing, PR, and Sales teams to create content that supports commercial objectives.
• Deliver monthly performance reports with actionable insights and monitor competitor activity.
• Stay ahead of social media trends, platform updates, and best practices, proposing innovative campaign ideas.
• Manage third-party agencies and suppliers where required.

Experience Required

• Proven experience leading social media and content strategy in a fast-paced B2C environment.
• Strong design and video editing skills (Adobe Photoshop, Premiere, After Effects).
• Excellent storytelling and copywriting skills with attention to detail.
• Data-led mindset with the ability to use insights to inform creative decisions.
• Collaborative, proactive approach and experience working in a remote team environment.
• Ability to combine strategic vision with hands-on delivery.
• Strong stakeholder management and commercial awareness.

Desirable:

• Experience in broadband, telecoms, or utilities.
• Knowledge of SEO and content optimisation.
• Understanding of consumer buying behaviour.
• Flexible, start-up mentality with a drive to innovate.