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- Tasks: Join our team to deliver exceptional food and beverage service with a smile.
- Company: TROO Hospitality, where loyalty and integrity are at our core.
- Benefits: Enjoy exclusive travel discounts and an Employee Assistance Programme for your well-being.
- Other info: Great opportunity for personal growth and making memorable guest experiences.
- Why this job: Be part of a dynamic environment that values versatility and excellence in hospitality.
- Qualifications: Passion for hospitality and a commitment to providing outstanding service.
The predicted salary is between 10 - 12 £ per hour.
We are looking for a dynamic Food & Beverage Assistant to join our Restaurant. Someone who embodies trust and reliability, taking ownership of tasks with originality and versatility. Their passion for hospitality is reflected in their warm smile, ensuring guest loyalty through integrity and excellence. They embrace the diverse needs of guests, demonstrating unwavering dedication to providing exceptional service and creating memorable experiences.
Responsibilities
- Have a good knowledge and understanding of the preparation and service of all products within the food and beverage department.
- Ensure the restaurant is laid and prepared in line with the service standards.
- Keep all food and beverage areas clean and presentable at all times by assisting in general cleaning tasks.
- Maximise on commercial opportunities within your department by taking every opportunity to upsell.
- Suggest ideas for department and hotel improvement/innovation.
- Ensure all equipment is used in a safe and correct manner in line with company guidelines and risk assessments.
- Deal with customer queries or concerns in a professional manner.
- Implement action on Hygiene Audits in order to enhance the environment and achieve positive consistent results.
- Ensure good working relationships with all colleagues in your department and hotel.
- Present yourself well-groomed and in full uniform as per the company standards.
Company Values
At TROO Hospitality, we cherish and uphold our core values of Loyalty, Integrity, Versatility, and Excellence, and we eagerly seek individuals who exemplify these values in all aspects of their work.
Benefits
- Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts at our hotels and across the Accor portfolio. Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices.
- Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs.
Food & Beverage Assistant - Slough employer: Troo Hospitality
Contact Detail:
Troo Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant - Slough
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on TROO Hospitality. Understanding their values like Loyalty, Integrity, and Excellence will help you connect with the team and show that you're a perfect fit.
✨Tip Number 2
Practice your customer service skills! As a Food & Beverage Assistant, you'll be dealing with guests all the time. Think of scenarios where you can demonstrate your ability to handle queries or concerns professionally. Role-playing with a friend can really help!
✨Tip Number 3
Show off your versatility! In your interview, share examples of how you've adapted to different situations in the past. Whether it’s upselling products or coming up with innovative ideas, let them see your creative side!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Food & Beverage Assistant - Slough
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the food and beverage industry shine through. Share experiences that highlight your dedication to providing exceptional service and creating memorable guest experiences.
Tailor Your Application: Make sure to customise your application to reflect the values of TROO Hospitality. Use keywords from the job description, like 'integrity', 'versatility', and 'excellence', to show that you’re a perfect fit for the team.
Highlight Relevant Experience: Don’t forget to mention any previous roles in hospitality or customer service. We want to see how your past experiences have prepared you for this role and how you can contribute to our restaurant's success.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your details and get back to you quickly!
How to prepare for a job interview at Troo Hospitality
✨Know Your Menu Inside Out
Before the interview, make sure you have a solid understanding of the food and beverage offerings. Familiarise yourself with the menu items, ingredients, and preparation methods. This will not only impress your interviewers but also show your genuine interest in the role.
✨Showcase Your Hospitality Skills
During the interview, be ready to share examples of how you've provided exceptional service in the past. Think of specific situations where you went above and beyond for a guest. This will demonstrate your passion for hospitality and your ability to create memorable experiences.
✨Dress to Impress
First impressions matter! Make sure you present yourself well-groomed and in smart attire that reflects the company standards. This shows that you take the opportunity seriously and understand the importance of professionalism in the hospitality industry.
✨Be Ready to Upsell
Since upselling is part of the role, prepare to discuss how you would approach this in a friendly and effective manner. Think of creative ways to suggest additional items to guests while ensuring they feel valued and not pressured. This will highlight your versatility and commercial awareness.