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- Tasks: Ensure hotel rooms are clean and inviting for guests, maintaining high standards.
- Company: Join the vibrant team at Mercure Oxford Eastgate Hotel in historic Oxford.
- Benefits: Enjoy free meals on duty and a supportive work environment.
- Other info: Be part of a team that values loyalty, integrity, versatility, and excellence.
- Why this job: Make a real impact on guest experiences in a beautiful setting.
- Qualifications: Attention to detail and a friendly attitude are essential.
The predicted salary is between 20000 - 22000 £ per year.
Situated in the heart of the historic university city of Oxford, this beautiful 17th-century coaching-inn looks over the Examination Halls and Magdalen Tower.
Join our vibrant team at the Mercure Oxford Eastgate Hotel as a Room Attendant! As a Room Attendant, you will play a vital role in ensuring cleanliness, tidiness, and the ultimate satisfaction of our esteemed guests in our hotel. Your meticulous attention to detail and unwavering dedication to providing exceptional service will create an unforgettable experience for our guests.
At TROO Hospitality, we cherish and uphold our core values of Loyalty, Integrity, Versatility, and Excellence, and we eagerly seek individuals who exemplify these values in all aspects of their work.
About the role:- Clean and tidy assigned hotel rooms according to established standards and procedures, reflecting our commitment to excellence.
- Make beds, change linens, and ensure all amenities are replenished with a keen attention to detail.
- Vacuum carpets, dust furniture, and clean surfaces to maintain a neat and inviting environment.
- Sanitise bathrooms, including toilets, showers, and sinks, ensuring guest health and safety.
- Report any maintenance issues or damage promptly to the appropriate department.
- Respond promptly to guest requests and ensure their needs are met, demonstrating our commitment to providing exceptional service.
- Maintain a friendly and professional attitude while interacting with guests, reflecting our values of loyalty and excellence.
- Collaborate with other team members to ensure efficient and smooth operations.
Troo Benefits
- Free Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours.
Room Attendant - Mercure Oxford Eastgate Hotel - Oxford, Oxfordshire employer: Troo Hospitality
Contact Detail:
Troo Hospitality Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant - Mercure Oxford Eastgate Hotel - Oxford, Oxfordshire
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around the Mercure Oxford Eastgate Hotel. Familiarise yourself with the layout and vibe. This will help you feel more confident and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Room Attendant, you'll be interacting with guests regularly. Brush up on your communication skills and think about how you can demonstrate loyalty and excellence in your interactions during the interview.
✨Tip Number 3
Show off your attention to detail! Bring examples of how you've maintained cleanliness or provided exceptional service in previous roles. This will highlight your dedication to creating an unforgettable experience for guests, just like we value at StudySmarter.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and makes it easier for us to connect with you. Plus, you’ll get all the latest updates on the role and our amazing benefits!
We think you need these skills to ace Room Attendant - Mercure Oxford Eastgate Hotel - Oxford, Oxfordshire
Some tips for your application 🫡
Show Your Attention to Detail: As a Room Attendant, your attention to detail is key! Make sure to highlight any previous experience where you’ve demonstrated this skill. Whether it’s cleaning or organising, let us know how you go the extra mile.
Reflect Our Values: We love candidates who embody our core values of Loyalty, Integrity, Versatility, and Excellence. In your application, share examples of how you’ve shown these traits in your past roles. It’ll help us see if you’re a good fit for our team!
Be Professional Yet Friendly: When writing your application, keep a friendly tone while maintaining professionalism. We want to see your personality shine through, so don’t be afraid to let us know what makes you unique!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Troo Hospitality
✨Know the Hotel Inside Out
Before your interview, take some time to research the Mercure Oxford Eastgate Hotel. Familiarise yourself with its history, values, and the services it offers. This will not only show your genuine interest in the role but also help you align your answers with the hotel's commitment to excellence.
✨Showcase Your Attention to Detail
As a Room Attendant, attention to detail is crucial. Prepare examples from your past experiences where you've demonstrated this skill. Whether it's ensuring a room is spotless or responding to guest requests promptly, be ready to share specific instances that highlight your dedication to cleanliness and guest satisfaction.
✨Emphasise Teamwork and Communication
Collaboration is key in a hotel environment. Be prepared to discuss how you've worked effectively within a team in previous roles. Highlight your ability to communicate clearly and maintain a friendly attitude, as these traits reflect the core values of loyalty and versatility that the hotel cherishes.
✨Prepare Questions for Your Interviewers
Interviews are a two-way street! Think of thoughtful questions to ask your interviewers about the team culture, training opportunities, or what a typical day looks like for a Room Attendant. This shows your enthusiasm for the position and helps you gauge if the hotel is the right fit for you.